Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Opterus Store Ops-Center Enhances Communication Across The Business
To succeed in a competitive marketplace, retailers must ensure there is open and ongoing communication — from the corporate office all the way down to individual store associates. If corporate…
News October 28Most U.S. Consumers Believe In The Future Of Mobile Payments
Despite increasing worldwide demand for mobile services, U.S. consumers still were hesitant to embrace mobile payments, compared to their peers in emerging market countries, according to an SAP study, titled:…
Features October 28CoffeeForLess.com Boosts Conversions By 300% With Social Q&A
The Internet has enabled customers to gather product information quickly and easily. Whether through e-Commerce web sites, online forums or third-party review sites, customers can find out exactly what they…
News October 28Blinds.com Captures Customer Feedback With iPerceptions
In order to develop a base of loyal, repeat customers, retailers must keep a constant pulse on satisfaction and sentiment. By collecting data on customers and their expectations, retailers can…
News October 28Showrooming Goes Virtual: How E-Commerce Retailers Can Deal With It
By Andrew Scarbrough, Co-Founder and COO, PriceWaiter Showrooming has been around for decades. First, it started with consumers rolling into your brick-and-mortar shoe store, trying on shoes and then buying at your local…
Executive Viewpoints October 28Pandora Adds Sparkle To The Customer Experience With Microsoft Dynamics
Pandora, a jewelry and accessories retailer, has seen a surge in popularity in recent years, especially with its line of charms and charm bracelets. With a vision to become the…
News October 25Kohl’s Sees 28% Increase In Online Sales With Oracle Commerce
Kohl’s saw online sales increase by 28% during Q2 2013, following the retailer’s transition to Oracle Commerce. The e-Commerce site, in addition to an implementation of Endeca, an unstructured data…
News October 25ZALORA Centralizes Business Operations With JustEnough
ZALORA, a Southeast Asia-based online fashion retailer, has selected JustEnough to help manage the retail and wholesale business. ZALORA will implement the Merchandise Financial Planning and Assortment Planning software solutions…
News October 24Convert More Site Visitors To Customers With High-Impact Targeting
Progressive businesses are re-inventing engagement strategies by steering away from a “one-size-fits-all” approach and instead are tailoring interactions based on specific behaviors, wants and needs. These companies are engaging customers by…
Executive Viewpoints October 24
