Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Creating Moments Of Inspiration
As a retailer, it is so important to inspire and encourage customers to not only complete a purchase, but continue to visit on an ongoing basis. In the era of…
Executive Viewpoints October 18Why You’re Listening To The Airline Guy About Customer Service
Retail TouchPoints is here at the #StellaSummit in the New York Stock Exchange in NYC, and it’s a beautiful day to learn about customer service! Kicking off the summit is Marty…
Executive Viewpoints October 18Arby’s Encourages Consumers To Join ‘The League Of Brisket’ With PunchTab
Fast-food chain Arby’s has selected PunchTab, an omnichannel loyalty and engagement platform, to better engage customers throughout the purchase path. Participants are rewarded for uploading purchase receipts and for engaging…
News October 18How CMOs Are Benching The CIOs In This Fall’s Hottest Game: Real-Time Retailing
By Graham Cooke, Founder, CEO, Qubit It’s fall and there are two things on the mind of every American: Football and the sales season that kicks off with Columbus Day…
Executive Viewpoints October 18RedPlum Survey Reveals Millennials Still Clip Newspaper Coupons
Marketers and media planners continually are challenged to engage and activate consumers across demographics. While digitally charged Millennials regularly receive promotions from tablets, PCs and smart phones, 51% turn most…
News October 18Lands’ End Consults Borderfree For International E-Commerce Strategy
Retailers are discovering that a significant growth opportunity for their businesses is to expand e-Commerce browsing and buying capabilities to consumers worldwide. Lands’ End, an established American lifestyle brand and…
News October 17Shopping For A Cause
Happy Thursday, RTP readers! It’s been a busy week for our team. We’re in the heart of our annual company meetings and we’ve spent hours (and I mean hours) discussing the…
Executive Viewpoints October 17Holiday Predictions Uncertain In Light Of Government Shutdown
Predictions from Deloitte Consulting indicated that retailers and consumers alike were going to have a more pleasurable holiday season, with total sales expected to climb between $963 billion and $967…
News October 16Nominate A Retail Innovator: 2013 Customer Engagement Awards
By Debbie Hauss, Editor-in-Chief Retail TouchPoints is now welcoming nominations for the 2013 Customer Engagement Awards! In its third year, the Customer Engagement Awards will recognize retailers who are using creativity…
Executive Viewpoints October 16
