Retail TouchPoints

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Majority Of Consumers Will Shop In Stores During The Holiday Season

Over the past decade, retailers were concerned that the growth of e-Commerce would eventually render the in-store experience obsolete. However, year after year, customers continue to visit brick-and-mortar stores to…

News November 15

Innovating From Within: How To Push For Change Despite Current Success

Clay Olivier, CEO, Volusion, Inc. It all started on a pleasant September day, where, at the 2008 Web 2.0 Expo, I was impressed by the potential that a killer API…

Executive Viewpoints November 15

Beyond The Rack Unveils New Mobile App

Beyond The Rack, a flash sale eTailer, has partnered with mobile marketing agency Plastic Mobile to develop a mobile shopping app for the iPhone and iPad. The new app was…

News November 15

Shoppers WON’T Shop On Thanksgiving, According To RTP Survey

Yes, you heard (or read, rather) that correctly.  Despite the fact that many retailers, including J.C. Penney, Kmart, Kohl’s and Macy’s, are staying open on Thanksgiving Day, very few consumers plan to…

Executive Viewpoints November 14

Repeat Possessions Expands E-Commerce Presence, Boosts Sales With Volusion

For years, small- and medium-sized businesses struggled to get a piece of the e-Commerce pie because they didn’t have the time, money or bandwidth to open online storefronts. But new…

News November 14

Rue21 Celebrates E-Commerce Launch With Social Campaign

Rue21, a specialty apparel retailer for young men and women, recently launched a new e-Commerce site to offer consumers access to fashionable apparel and accessories at a discount price.  The…

News November 13

Family Dollar Seeks Shrink Reduction With Checkpoint EAS

Comprehensive loss prevention strategies can help U.S. retailers combat the $54 billion they lose to shrink each year. Family Dollar Stores, a discount chain with 8,000 locations throughout the U.S.,…

News November 13

Raising The Bar On Customer Service

By Debbie Hauss, Editor-in-Chief  These days it takes a lot to impress a consumer with customer service, especially when that consumer is tech-savvy. So that’s why I felt compelled to…

Executive Viewpoints November 13

Topshop Makes Pinterest The Source Of Holiday Spirit

Apparel and accessories retailer Topshop is celebrating the holiday season in style with a new campaign, in collaboration with Pinterest, called “Dear Topshop.” “Dear Topshop” was designed to provide customers…

News November 12
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