Retail TouchPoints
How Body-Worn Cameras Are Changing Retail Security
Top Stories
Latest Posts
A Love Song to Mr. Sears and Mr. Roebuck
By Robert Passikoff, President, Brand Keys For nearly 100 years Sears, Roebuck & Co. was America’s greatest retailer and consumers loved them. Hard to believe today? Well here’s a bit…
Executive Viewpoints January 30Marc Jacobs Pop-Up Shop Exchanges Products For Tweets
For years, retail executives and analysts have contemplated the true definition — and overall value — of social commerce. Trends such as Facebook storefronts have fizzled and now, retailers are…
News January 30Keynote Adds Mobile Fraud Detection With Meucci Acquisition
Keynote, a mobile and web site testing and monitoring solution provider, has acquired Meucci Solutions NV, mobile fraud detection and end-to-end Quality of Service (QoS) monitoring company. Meucci now is a…
News January 29TouchPoints TV at #NRF14: Russell Young, Stratacache
“Over the past couple years, retailers have been spending a lot of time trying to identify with themselves – What channels are we playing in,” Young noted. Now retailers need…
News January 29TouchPoints TV at #NRF14: Lori Schafer, SAS
Retailers need to innovate, innovate, innovate, said Schafer. They must understand what’s coming. If they were not the early adopters, they must execute this year. “Technology should no longer be…
News January 29TouchPoints TV at #NRF14: John Thrailkill, The Container Store
One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification” in the way store employees interact with shoppers. The 63-store retailer has…
News January 29Three Obstacles Coin Must Surpass To Succeed
By Brian Anderson, Associate Editor One of my biggest pet peeves is the number of cards I have in my wallet. My wallet is often so disorganized that I’m confident…
Executive Viewpoints January 29L.L. Bean, Zappos Among Retailers Recognized In Customer Service Study
There are a variety of new marketing and communication channels emerging on what seems like a daily basis. Although many retailers see this as an ongoing challenge, it provides an…
News January 29Feedzai Fraud Prevention Platform Debuts In U.S.
Feedzai, a Europe-based fraud prevention solution provider, announced that its solution is now available for U.S. businesses. Feedzai will be offering the solution to U.S. retailers, payment networks and banks…
News January 29
Latest Podcasts
Latest Resources
