Retail TouchPoints

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Direct Wines Improves Organizational Alignment With Predictix

To become a successful omnichannel organization, a retailer must improve alignment between all facets of the business, including marketing, planning, merchandising and supply chain operations. In doing so, a business…

News January 8

Grocers Fuel Consumer Passion For Supermarkets

By Kim Zimmermann, Managing Editor  I have spent a good chunk of my career covering the supermarket industry, which was pointed to consistently as a laggard when it came to technology.…

Executive Viewpoints January 8

Solution Providers Fundraise For RetailROI At NRF BIG Show

Several retail technology and solution providers are offering monetary donations to RetailROI in exchange for meetings during the 2014 NRF BIG Show. Retail executives, analysts and members of the press…

News January 8

Raley’s Taps Revionics To Power ‘Extra Friendzy’ Social Rewards Program

Supermarket chain Raley’s Family of Fine Stores has selected the Revionics Social Commerce solution to support a new social media rewards program, called Extra Friendzy. The initiative will be available…

News January 7

Can Businesses Survive Without A Corporate Hierarchy?

(Photo courtesy: Quartz) Zappos CEO Tony Hsieh has turned the online retailer into a billion-dollar destination for shoppers all kinds. Over the past 14 years, Zappos has innovated in customer…

Executive Viewpoints January 7

15 Retail Experts Share Predictions For 2014 In RTP Outlook Guide

Have mobile payments lived up to the hype? How can retailers compete with Amazon? Are customer engagement strategies measuring up? These and other questions are asked and answered in the…

Features January 6

Customer Demand For “Commerce Anywhere” Dictates New Retail Model

The classic multi-channel retail business model has recently been eclipsed by a “commerce anywhere” approach. Where retail channels were once highly segmented, consumer expectations now dictate an experience which leverages…

Executive Viewpoints January 6

Holiday Returns Fraud Could Cost Retailers $3.4 Billion

As many retailers celebrate spikes in 2013 holiday sales, the overall industry must guard against a related spike in return fraud: An estimated $3.39 billion will be lost due to…

Features January 6

Invodo Engages Customers With InPlayer Video Experience

When produced successfully, product videos can provide shoppers with a strong visual representation of what an item looks like and how it can be used in everyday life. In essence,…

News January 6
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