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Aritzia’s U.S. Revenue Jumps 54% as Store Expansion Continues
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Bain Capital Acquires Bob’s Discount Furniture
Bob’s Discount Furniture, a furniture and bedding retailer, has signed a definitive agreement to sell a major stake of the company to Bain Capital, a private asset management firm. The…
News January 2Analyzing The Aspirational Customer
Following the economic collapse in 2008, many retailers thought the aspiration consumer was gone for good. Gone were the days of high-price impulse purchases, and the endless appetite for designer…
Executive Viewpoints January 2Will These Retail Records Be Surpassed In 2014?
Perhaps one of your New Year resolutions is to achieve a personal goal, be the biggest or first in a category, or the one to surpass a long-standing record. As…
Features December 31Relevant Mobile Marketing Triggers More Purchases
Retailers have the opportunity to connect with consumers in real time, through their personal mobile devices. But for mobile marketing to be successful, retailers must ensure all messages and offers…
Features December 31Zendesk Help Center Advances Omnichannel Customer Self-Service
Successful omnichannel retailers provide seamless and consistent brand experiences ― which include customer self-service ― regardless of how and where along the path to purchase customers choose to engage. Zendesk,…
News December 31The Evolution Of Retail In 2014
2014 will be a REALLY interesting year in the tumultuous evolution of technology’s impact on retailing. Note I said evolution, not revolution. Megatrends like social and mobile will enable a…
Executive Viewpoints December 31Introducing Customer Driven Commerce
A top business priority for all retailers, regardless of the type of products they sell, is to turn one-time buyers into long-term, loyal customers. However, as many as 80% of…
Executive Viewpoints December 31Golfballs.com Increases Click-Throughs With Service-Focused Ads
For many online shoppers, customer service ratings help determine which retailer will get their business. That is why more businesses are touting their exemplary service in a variety of ways,…
News December 31IDC Retail Insights: Marketing, Supply Chain And Big Data On Radar For 2014
Renewed investments in sourcing, marketing and Big Data are among the retail developments forecast for 2014 by IDC Retail Insights. In a recent webinar, titled: IDC Retail Insights 2014 Predictions:…
News December 30
