Retail TouchPoints

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Building The Omnichannel: From Marketing Vision To Technical Reality

By Alex Brown, CEO, 10th Magnitude  On Dec. 19, 2013, Ian Goldman of Celerant Technology wrote a great piece for Retail TouchPoints on omnichannel success. He suggested using a single…

Executive Viewpoints January 10

Sears Drives Customer Satisfaction With Instant Rebates

Although product quality, selection and availability are very important, price is still a deciding factor for many customers. Many scour the web not just for the best deals but also…

News January 10

Microsoft Acquires Parature To Improve CRM Offerings

Microsoft has reached a definitive agreement to acquire Parature, a cloud-based customer engagement solutions provider. Financial terms of the agreement were not disclosed.   Parature offers strategic self-service knowledge base…

News January 9

Study Shows Huge Business Potential For Mobile Shopping Apps

As mobile shopping continues to expand, there is significant potential for retailers to gain mobile wallet share through high-quality shopping app. The number of tablets in use throughout the U.S.…

Features January 9

Wearhop Brings Subscription Services To Kids

By Alicia Fiorletta, Senior Editor Subscription commerce models have seen a surge over the past couple of years, due to the success of companies like Birchbox and Rent The Runway.…

Executive Viewpoints January 9

IBM To Unveil Commerce Composer Solution At NRF

To help retailers create a dynamic, personalized online shopping experience, IBM has introduced a new solution, called Commerce Composer. Presented as part of its WebSphere Commerce platform, the new solution will…

News January 9

FTI Leverages TouchChat To Drive Online Sales

Travel operator FTI GROUP is partnering with TouchCommerce to increase sales generated through its 5vorFlug brand, which offers visitors access to more than 150 million travel deals for destinations worldwide.…

News January 8

Manthan To Showcase Decision Lifecycle Optimization Systems At NRF 2014

Manthan Systems, a retail business intelligence and analytics solutions provider, will be demonstrating its suite of ARC solution modules at the 103rd Annual NRF Convention and Expo, taking place Jan.…

News January 8

Belk Taps Accenture To Synchronize Inventory Data

Belk, a department store company with 300 stores in 16 of the southern U.S. states, has selected Accenture, a management consulting and technology services company, to take part in its…

News January 8
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