Retail TouchPoints

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Retail Training: Video Is The Way Forward

A business is only as strong as its connection to its employees. This is especially true in the retail industry where businesses rely on their sales associates to provide stellar…

Executive Viewpoints February 23
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Overcoming The 4 Friction Points In Omnichannel Commerce

The revolution in mobile technology and payments processing has opened up an exciting new world of possibilities for merchants, fueled by mobile payments, e-Commerce and the ability to quickly launch…

Executive Viewpoints February 22

GoDaddy Unveils Niche Domain Names To Help Businesses Craft Memorable URLs

Regardless of their size, businesses across categories should view their web site URL as an important extension of their brand. After all, with many consumers seeking out web addresses on…

News February 21

Retail & Prescriptive Personalization

By T. J. Gentle, President & CEO, SmartFurniture.com It is an exciting time to be in retail. We have more ways to attract new customers and more ways to collect customer data…

Executive Viewpoints February 21

Teespring Streamlines High-Volume Shipping With EasyPost API

Achieving best-in-class shipping practices is one of the biggest challenges for eTailers. Integrating with USPS, UPS and FedEx technologies, implementing real-time rates, and tracking and communicating order status are among…

News February 21

TouchPoints TV at #NRF14: Scott Knaul, SMK Workforce Solutions

The retailers able to deliver a consistent customer experience are the ones that are able to succeed, Knaul noted. Specifically around workforce management, retailers often are not optimizing their schedules…

News February 20

TouchPoints TV at #NRF14: Curt Bimschleger, GENCO

Bimschleger shared his insights on the importance of effective omnichannel returns processes. Retailers today are asking for all-in-one facilities that include fulfillment and returns in the same building. Then you…

News February 20

Wine Enthusiast Leverages Cross-Channel Data To Optimize Ad Spending

As the variety of marketing channels grows, retailers are trying to understand how different tactics and messages influence engagement and sales. By capturing a clear path to purchase across all…

News February 20

Facebook Purchases WhatsApp For $19 Billion

Facebook has reached an agreement to acquire WhatsApp, a cross-platform mobile messaging company that allows users to send messages to friends and family via mobile broadband. The transaction will cost…

News February 20
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