Retail TouchPoints
As Retailers Pile On Sales Events, Shoppers Report Discount Fatigue
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Welcome To The Customer Economy
Consumer adoption of social media has been nothing short of breathtaking, increasing a full 356% since 2006, according to Forrester Research. Ninety-one percent of U.S. online adults use social media…
Executive Viewpoints January 27Levi’s Appoints President Of Global Retail
Levi Strauss & Co. appointed Craig Nomura as the company’s Executive Vice President and President of Global Retail, beginning on February 3, 2014. Nomura will lead a team of more…
News January 27Making Video Work For Retailers
By Irfon Watkins, Founder & CEO, Coull For online or mobile content, it is clear that video has become the consumer’s medium of choice, with many companies like Cisco predicting…
Executive Viewpoints January 27Gallery Furniture Improves Conversions By 35% With Enhanced Site Search
An efficient search feature is paramount to an enjoyable online shopping experience. Whether consumers are “digital window shopping” or looking for a specific product, they want to get quick and…
News January 27TouchPoints TV at #NRF14: David Dorf, Oracle Retail
“We don’t use the term ‘omnichannel,’ we use the term ‘Commerce Anywhere,'” noted Dorf. Commerce Anywhere is a connection between applications to allow retailers to deliver on their brand promise.…
News January 24TouchPoints TV at #NRF14: John Hnanicek, Charming Charlie
Last year Charming Charlie opened 50+ stores in the U.S., with more planned for 2014. The company recently launched a loyalty program focused on analytics. “We launched the loyalty program…
News January 24Overstock Takes Leap To Bitcoin Acceptance
Retail payment is undergoing a makeover in the form of Bitcoin, a digital currency that can be generated — or “mined” — by setting up software on a computer that…
News January 24Beyond The Bump: Creating Shopper Engagements That Build Lasting Bonds
By Charlie Anderson, CEO of Shoptology We shopper marketers have long prided ourselves on the accountability of our discipline. We drive transactions, get the registers ringing and support this…
Executive Viewpoints January 24eBay Sees 13% Revenue Increase Over 2012
Total annual revenue for eBay Inc. rose to $4.5 billion in 2013, a 13% increase over the same period in 2012. Financial results account for all three divisions of eBay:…
News January 24
