Retail TouchPoints

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Marc Jacobs Pop-Up Shop Exchanges Products For Tweets

For years, retail executives and analysts have contemplated the true definition — and overall value — of social commerce. Trends such as Facebook storefronts have fizzled and now, retailers are…

News January 30

Keynote Adds Mobile Fraud Detection With Meucci Acquisition

Keynote, a mobile and web site testing and monitoring solution provider, has acquired Meucci Solutions NV, mobile fraud detection and end-to-end Quality of Service (QoS) monitoring company.  Meucci now is a…

News January 29

TouchPoints TV at #NRF14: Russell Young, Stratacache

“Over the past couple years, retailers have been spending a lot of time trying to identify with themselves – What channels are we playing in,” Young noted. Now retailers need…

News January 29

TouchPoints TV at #NRF14: Lori Schafer, SAS

Retailers need to innovate, innovate, innovate, said Schafer. They must understand what’s coming. If they were not the early adopters, they must execute this year. “Technology should no longer be…

News January 29

TouchPoints TV at #NRF14: John Thrailkill, The Container Store

One of the best companies to work for, according to Fortune Magazine, The Container Store is seeking “simplification” in the way store employees interact with shoppers. The 63-store retailer has…

News January 29

Three Obstacles Coin Must Surpass To Succeed

By Brian Anderson, Associate Editor One of my biggest pet peeves is the number of cards I have in my wallet. My wallet is often so disorganized that I’m confident…

Executive Viewpoints January 29

L.L. Bean, Zappos Among Retailers Recognized In Customer Service Study

There are a variety of new marketing and communication channels emerging on what seems like a daily basis. Although many retailers see this as an ongoing challenge, it provides an…

News January 29

Feedzai Fraud Prevention Platform Debuts In U.S.

Feedzai, a Europe-based fraud prevention solution provider, announced that its solution is now available for U.S. businesses. Feedzai will be offering the solution to U.S. retailers, payment networks and banks…

News January 29

Gordmans, Gymboree Implement Oracle Retail Solutions

Gordmans, a department store chain specializing in apparel and fragrances, has implemented Oracle Retail Supply Chain Planning and Execution solutions as part of a business expansion strategy that includes adding…

News January 28
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