Retail TouchPoints
Kroger Focuses on Execution as Shoppers Remain Under Pressure
Top Stories
Latest Posts
Compare Metrics Appoints New Chief Technology Officer
Compare Metrics, a provider of navigation and discovery solutions, has hired Mike Sherman, a RichRelevance alum, as its new Chief Technology Officer. Sherman brings more than 20 years of experience…
News March 26Arcadia Group Selects Oracle Retail Solutions To Optimize The Global Customer Experience
Arcadia Group, an international fashion retailer, has selected solutions from Oracle Retail to enhance the customer experience for shoppers worldwide. The retailer is implementing the Oracle Retail Merchandising Operations Management, Oracle…
News March 2573% Of Consumers Demand Individualized Shopping Experiences
Shoppers today are only most loyal to the brands and retailers that offer access to commerce from anywhere and at anytime. Moreover, shoppers are demanding that all brand and product…
News March 25Oprah Chai Coming To A Starbucks Near You
Image source: Huffington Post Anything that Oprah Winfrey touches turns to sold – companies featured on her “Favorite Things” segment can attest to that. So it’s only right that the…
Executive Viewpoints March 25Embracing Personalization Throughout The Buyer’s Journey
Shoppers venture through multiple stages during the browsing and buying journey. Over time, they evolve from casual browsers, to comparison shoppers and, eventually, loyal brand advocates. To turn one-time buyers…
News March 25
Will Customer Loyalty Suffer In Light Of Amazon Prime Price Hike?
Online giant Amazon has been spotlighted as a retail innovator with its dedication to creating a seamless customer experience. While the retailer has been praised for its personalization strategies, Amazon…
Features March 25
Connecting With Customers To Close ‘The Brand Canyon’
Today, growing numbers of companies know that their success hinges on much more than just smart advertising, marketing and pricing strategies. They are the savvy merchants who realize their success…
Executive Viewpoints March 24
EPiServer Commerce Combines Content Optimization With Customer Experience Management
The purchasing process begins long before the customer sets foot in a store — usually on a search engine such as Google or Bing. More often than not, shoppers will…
News March 24
Threadless Creates Thriving Artist Community With New iPhone App
Social networks are becoming top destinations for like-minded individuals to share ideas and opinions. With Facebook acquiring more than one billion users, and sites such as Twitter and Instagram following…
Features March 24
Latest Podcasts
Latest Resources
