Retail TouchPoints

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Appeals Court Upholds Debit Card Interchange Fee Limit

The U.S. Court of Appeals upheld the Federal Reserve’s current rules for debit card interchange fees that require banks to charge retailers a limit of 21 cents for every transaction.…

News April 3

Which Retailers Are Doing Loyalty Right?

Loyalty is constantly a hot topic in the retail space. Largely driven by ongoing debates surrounding the effectiveness of card-based loyalty programs, these conversations focus on which retailers are doing…

Executive Viewpoints April 2

Savor Bridges The Payment Gap

New technology, paired with heightened customer demands, has encouraged a shift in payment.  Not only are shoppers demanding a more personalized browsing and buying experience, they also expect that they…

Executive Viewpoints April 1

More Industries Join The Recurring Revenue Revolution

The telephone has been around for 130-plus years, ever since its invention by Alexander Graham Bell back in the mid-1870s. We don’t think much about those once-familiar devices, but the…

Executive Viewpoints March 31

Most Consumers Say Holiday Shopping Experience Fell Flat

Nearly two thirds (63%) of the consumers said the holiday shopping experience had room for improvement, and suggested personalized coupons (51%) and more product information (26%) as the best possible…

News March 31

Evergage Offers Real-Time Personalization Tools

Brands and retailers have the ability to build long-term, profitable relationships with consumers by personalizing the shopping experience across all channels. The art of personalization, however, has proven to be…

News March 31

Plow & Hearth Creates Consistent Experience Across All Brands

Managing multiple web sites can be a difficult task for businesses, especially when each site is different in appearance and branding. While this task certainly can be addressed with the…

Features March 31

DMI Acquires KnowledgePath

Digital Management, Inc. (DMI), a provider of enterprise mobile and Big Data solutions and services, has acquired KnowledgePath, a vendor of mobile and omnichannel commerce solutions. With the addition of…

News March 31

3 Ways Online Retailers Are Failing Their Customers

By Rick Chavie, VP of OmniCommerce,hybris   Consumers are generally happy about the state of today’s retail marketplace. But there are signs that their love affair with online retail is…

Executive Viewpoints March 31
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