Retail TouchPoints
Ulta Beauty Turns Beauty Momentum into a Broader Growth Story
Top Stories
Latest Posts
An Old Sticking Point for More Sustainable Supply Chains
Across the globe in 2024, 31.5% of overall plastic waste is expected to be mismanaged after disposal. This means it will either remain uncollected or improperly managed, ending up in…
Executive Viewpoints January 22
Justice Department Accuses Walgreens of Dispensing ‘Millions’ of Illegal Opioid Prescriptions
The U.S. Department of Justice has filed a civil suit against Walgreens alleging that the pharmacy retailer dispensed millions of unlawful prescriptions for opioids despite “clear red flags that indicated…
News January 21
Day 1: Trump Moves to Save TikTok, Threatens Tariffs on Canada, Mexico, EU
President Donald Trump got straight to work Monday, Jan. 20. Within hours of taking office, Trump made a number of major moves via executive order, including negotiating the return of…
News January 21
Costco Teamsters Authorize Strike when Contract Ends on Jan. 31
By an 85% margin, Costco workers have authorized a strike by the 18,000 employees who are members of the Teamsters Union, to take effect on Jan. 31, 2025 when their…
News January 21
Advance Auto Parts to Shutter 523 Stores, Exit 204 Independent Locations
[Update as of Jan. 21, 2025] Hilco Real Estate will manage the disposition of more than 200 leased and 24 owned Advance Auto Parts locations across 46 states, consistent with…
News January 21
Why Emotion is the Most Important Customer Experience Metric
Experiences are, at their core, emotional for customers. Whether it’s the frustration of being stuck in a middle seat on a long flight, the excitement of waiting hours to taste…
Executive Viewpoints January 21
Exclusive: Travel Retailer WHSmith Launches North America Retail Media Network, Plans Significant Store Growth in Region
WHSmith North America (WHSNA) has partnered with commerce media solution SMG to launch a travel-focused in-store retail media network (RMN) that will connect brands with shoppers at the retailer’s more…
News January 21
The Waste Management Challenge of the Holiday Season
The holiday season brings a surge in shopping, both in-store and online. From mountains of packaging to returned products that may contain hazardous materials, management of returned, damaged or expired…
Executive Viewpoints January 20
Kurt Geiger is ‘Going Big in North America’ with Plans for 50 U.S. Stores
British footwear and accessories label Kurt Geiger has unveiled plans to bring its London verve across the pond in a big way. Following the opening of its first U.S. store,…
News January 17
Latest Podcasts
Latest Resources
