Retail TouchPoints

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Tommy Bahama Launches New Online Outlet Experience

In the midst of a five-year plan for omnichannel growth, Tommy Bahama has made a series of investments focused on improving the customer experience, including launching an online outlet.  Since…

Features June 4
Kim head shot

Will The Virtual Goddess Rule?

I was intrigued with a story from my colleague Alicia Fiorletta about how Clarins, the cosmetics and fragrance brand, is using virtual assistants. Surely, brands are keeping a close eye…

Editor's Perspective June 4

Jo-Ann Hires SVPs Of Marketing And Merchandising

Jo-Ann Fabric and Craft Stores has onboarded two retail veterans to spearhead its marketing and merchandising departments. Effective immediately, Jim Wright will serve as the company’s Sr. VP of Marketing…

News June 3

Brooks Brothers Builds International Presence With Second Australian Store

American fashion company Brooks Brothers has opened its second store in Australia as part of its ongoing international expansion.  The new 213-square-foot store at The Emporium shopping center in Melbourne,…

News June 3

Share How Your Business Is Innovating In Store Operations

Mobility, clienteling, omnichannel order fulfillment and innovative training solutions are helping retailers ramp up their brick-and-mortar experiences. Is your retail organization using cutting-edge tools and strategies to better engage connected…

News June 3

Cutting-Edge Brands Cash In On Customization

By Alicia Fiorletta, Senior Editor Personalization has been a major topic of discussion as of late. It’s easy to understand why: Progressive retailers like Amazon have shown the bottom-line impact…

Executive Viewpoints June 3

Hidden Valley Engages Busy Moms With Mobile Campaign

Hidden Valley Ranch is partnering with Rich Media Messaging (RMM) company Iris Mobile on a new mobile campaign to engage time-starved moms. The campaign, called “Twist On Tonight,” is designed…

News June 3

Less Negotiate, More Collaborate: Improving The Grocer/Supplier Relationship

The grocery retail segment has changed dramatically in recent years, with capacity growing twice as fast as consumer demand, and shoppers increasingly buying more grocery items at drug, convenience, dollar…

Executive Viewpoints June 3

HughesON Mobility Solution Helps Improve In-Store Wi-Fi Performance

To successfully connect with and engage shoppers in stores, retailers must be equipped with superior Wi-Fi connection.

News June 2
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