Retail TouchPoints

Personalization: The Shift From Product To Person

By Andrew Scarbrough, PriceWaiter In an earlier Executive Viewpoints column, I talked about how virtual showrooming is becoming a standard practice when shopping for products online. Comparison shoppers who engage…

Former J.C. Penney, Apple Exec Spearheads New Startup Project

Ron Johnson, who has held executive positions at a variety of retailers, including Target and Apple, and most recently served as CEO of J.C. Penney, is focusing on the startup…

Rite Aid No Longer Supports Apple Pay

Rite Aid has reportedly disabled Apple Pay capabilities in its stores, according to a report from MacRumors. The pharmacy chain has yet to confirmed or deny the shutdown of the…

The Data Migration Epiphany: Solutions Versus Software Meet Growing Retail Demands

By Alan Arnold, EVP and CTO, Vision Solutions When you work in IT, you’re constantly managing expectations. People complain over almost any amount of downtime. But data migrations and system…

Lolli And Pops Improves Customer Experiences With Video Analytics

Lolli and Pops, a candy retailer with a growing presence nationwide, is focused on driving customer delight.  Self-described as “the purveyors of sweetness,” the Lolli and Pops team uses video…

H&M has unveiled its new video ad for the Alexander Wang collection, something that fashion lovers have been buzzing about for quite some time. This is the first time an American…

Toshiba Global Commerce Solutions Joins Motorola PartnerEmpower Program

Toshiba Global Commerce Solutions, a provider of POS technology for the retail industry, has joined the Motorola PartnerEmpower Program to further expand its omnichannel offerings. In signing the Global Systems…

Target Holiday Plans Include Free Shipping, New Apps And Seasonal Deals

Target has announced a series of new initiatives for the holiday season to provide customers with more valuable and memorable experiences. With overall conversions on digital channels increasing by 20%…

Sonic Automotive Improves Product Sales By 38% With MicroStrategy

More retailers are arming their sales associates with mobile technology so they can properly inform shoppers about products, pricing and more. One particular automotive retailer is staying ahead of the…