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What Retailers Can Learn From Amazon Prime’s Success

Since its 2005 launch, Amazon Prime has helped Amazon substantially increase revenues and expand into a wide range of other offerings. Prime’s success, and the steps that went into achieving…

Executive Viewpoints February 23

Starmount Customer Engagement Suite Helps Link Digital And Physical Retail Experiences

Shoppers today are seeking seamless, omnichannel experiences. In order to create more personalized and comprehensive shopping journeys, retailers are focused on integrating in-store and online channels. Starmount introduced the Customer…

News February 23

Transformative Retail Technologies Must Enable — Not Eliminate — Employees

According to the bleeding edge of the futurists’ manifesto, the relentless march of e-Commerce will transform the malls of today into the data centers powering tomorrow’s online purchases. If you…

Executive Viewpoints February 23

Moosejaw Ramps Up Mobile Performance, Boosts Shopper Engagement

Over the past few years, outdoor retailer Moosejaw has embraced a series of cutting-edge technologies to improve the customer experience online and in-store.  For one, more than 70% of all transactions…

Features February 23

Dynamic Pricing: Why The Future Of Retail Is Now

By Arie Shpanya, Wiser There’s no way to avoid it in retail these days: Big-box retailers are taking control of their pricing and driving the market with a strategy called…

Executive Viewpoints February 23

Vosges Haut-Chocolat Chooses AgilOne To Build Customer Engagement

Vosges Haut-Chocolat, a manufacturer and retailer of chocolate products, has adopted predictive marketing cloud technology from AgilOne to boost customer engagement and strengthen acquisition campaigns. The retailer expects to use…

News February 20

Lettuce Entertain You Selects Paytronix To Run Rewards Programs

Lettuce Entertain You Enterprises (LEYE), an operator of 90 restaurants throughout the U.S., has moved its Frequent Diner Club loyalty program to the Paytronix Rewards platform. LEYE is transitioning from…

News February 20

How To Execute An Effective Multichannel Customer Loyalty Program

By Steve Weber, nChannel, and Mike Rossi, Sweet Tooth  Every interaction with a customer is an opportunity to win their loyalty — whether it’s online or in the store. But…

Executive Viewpoints February 20

Kenneth Cole Names Marc Schneider As CEO

Kenneth Cole Productions has appointed Marc Schneider as its CEO, where he will assume responsibility for the company’s retail, outlet, e-Commerce, international, licensing and wholesale businesses. Schneider will report to…

News February 20
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