Retail TouchPoints

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57% Of Online Purchases Are Returned Due To Retailer Error

By analyzing returns data, retailers can better understand consumers’ preferences and behaviors. Additionally, this data can help organizations survey their internal supply chain and warehousing proficiencies. However, there is still…

News February 26

The Digital Gift Card Generation

During the 2014 holiday season the average shopper said they would buy up to four gift cards, spending up to $173 total, according to the National Retail Federation (NRF). Starbucks alone…

Executive Viewpoints February 25

Coach Launches E-Commerce Site On Demandware Commerce Cloud

Coach has replatformed its flagship e-Commerce site on the Demandware Commerce Cloud to support its omnichannel business transformation and international expansion plans. The new web site launched on January 2015.…

News February 25

Softcard Sells Technology To Google

Softcard has sold technology and intellectual property to Google, which plans to use this purchase to enhance its Google Wallet app. For now, current Softcard customers can continue to use…

News February 25

Target Lowers Free Shipping Threshold For Online Purchases

Due to the success of its free shipping strategy over the holiday season, Target has decided to lower its free shipping threshold. Now, all orders $25 or more will qualify…

News February 24

Is The Store Dead?

Not quite. As industry players, you know there’s been a lot of conversations around how technology may potentially cannibalize store sales, and encourage shoppers to spend more time online than…

Executive Viewpoints February 24

Delivering Better Customer Service: Putting The Person In Personalization

The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how do retailers ensure these capabilities deliver an effective, personalized experience? It’s no…

Executive Viewpoints February 24

Infor CloudSuite Helps Improve Fashion Management And Collaboration

Fashion retailers are tasked to keep pace with the most recent trends, as well as competitor prices and customer demands. To boost sales and customer loyalty, these organizations must keep…

News February 24

60% Of Retailers Lack The Data To Successfully Personalize Campaigns

As many as 60% of retailers admitted that they do not have reliable or sufficient data to ensure their targeting efforts are successful, according to a COLLOQUY report. The report,…

News February 24
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