Retail TouchPoints
Levi’s Extends DTC Winning Streak to 17 Quarters, Raises Outlook After World Cup Viral Moment
Top Stories
Latest Posts
Skechers Opens First Experiential ‘Performance’ Store in Canada
Skechers has reimagined its store at Canada’s West Edmonton Mall as its first “Performance” location, featuring an immersive experience that includes an expanded sales floor, half-size pickleball and basketball courts…
News January 23Coresight Predicts Store Closures will Spike to 15,000 This Year
Following a raft of stores closures in 2024, retail advisory firm Coresight Research predicts that closures will escalate further this year, to approximately 15,000. Store openings are expected to remain…
News January 23Wegmans Partners with Uber Eats to Roll Out On-Demand Delivery
Regional grocery chain Wegmans has partnered with Uber Eats to offer on-demand delivery from stores in Massachusetts, Maryland, Virginia, North Carolina, New Jersey and Washington, D.C. this month, with plans…
News January 23Returns and Fraud are on the Rise — Happy Returns Wants to Help
Inside a large warehouse in Pennsylvania, dozens of black robots dart and swirl across a polished concrete floor. They resemble Roombas with a skinny highboy table on top. Geekplus, the…
Features January 23Why Chatbots Haven’t (and Won’t) Live up to the Hype
In the early 2010s, technology forecasters and business analysts painted a compelling picture of the future of customer service: chatbots would dramatically cut labor costs and transform how consumers interacted…
Executive Viewpoints January 23Walmart Adds In-Home Customer Tests to its Suite of Insights Tools for Suppliers
Walmart Data Ventures — the business unit within Walmart that leverages the retailer’s vast data resources to offer insights to its product suppliers — is launching a new service that…
News January 22Home Depot Adds Uber Eats and DoorDash Delivery Options from 2,000+ Stores
The Home Depot has partnered with both Uber Eats and DoorDash to offer on-demand or scheduled delivery of home improvement and gardening products from its 2,000+ stores across the country.…
News January 22Fanatics to Debut Community-Friendly Flagship on London’s Regent Street
Fanatics Collectibles will launch its first-ever flagship store in London this spring in an 8,647-square-foot space designed for interactive community-building events such as monthly trade nights, kids’ rip events, athlete…
News January 22Trump, Tech CEOs Make Extravagant Promises with Launch of AI Investment Project ‘Stargate’
The parade of Big Tech CEOs through the White House continued on Tuesday as the CEOs of OpenAI and Oracle, joined by the CEO of SoftBank, joined newly inaugurated President…
News January 22


















