Retail TouchPoints

Latest Posts

Galleria Customer Centric Merchandising Helps Optimize Planogramming

To capture customer attention and provide a satisfying shopping experience, it is important for retailers to ensure they have the right mix of products in their stores. Galleria has released…

News June 2

Janam XM5 Rugged Scanners Ease Application Migration

With mobile technology in hand, employees can complete and manage tasks in a more streamlined fashion. However, most consumer-grade mobile devices do not have the optimal hardware design for more…

News June 2

Make Love Not War: Turning Angry Customers Into Your Biggest Asset

It’s tough times at the home of the Big Mac. Last year was one of McDonald’s worst, and profits continued to plunge in the first quarter of 2015. The announcement…

Executive Viewpoints June 2

Will Same-Day Delivery Thrive?

With major retail players, such as Amazon and Google, throwing their hats into the same-day delivery fray, it is clear that the industry senses the fulfillment model has a future…

Features June 2

90% Of Retailers And Financial Institutions Want To Collaborate On Payments

New payment platforms and tools are launching on a consistent basis. In order to drive widespread adoption of new payment options, retailers, financial institutions and payment providers need to converge.…

News June 2

Trouts Fly Fishing Focuses On Global, Omnichannel Growth With nChannel

As retail businesses grow, it is common for internal systems to become more complex and for business departments to become siloed. However, it is imperative that retailers break down these…

Features June 1

The Data Types And Sources That Drive Grocery Retail

By Nathan Brixius, Market6  Analytics, the use of computer models to produce insight for decision making, is increasingly the key to competitive advantage in grocery retail. In this new world,…

Executive Viewpoints June 1

Best-In-Class Retailers Embrace Clienteling To Boost Engagement, Sales

The top goal for any retail business is to not only understand target customers, but also create differentiated marketing and service experiences.  Preliminary results from a new survey executed by Yes…

Features June 1

Top 5 Challenges Retailers Face Managing Customer-Facing Technology — And Questions To Ask Before Deployment

By Tom Karren, Moki   With more retailers bringing technology into their stores and 90% of customers saying they expect retailers’ brand experience to be uniform across channels, the question isn’t…

Executive Viewpoints May 29
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank