Retail TouchPoints

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Data Drive Your Decision-Making Based On What Your Customers Are ‘Telling’ You

According to the Harvard Business Review, big box stores like Walmart are honing their skills when it comes to customer loyalty, in part by creating rewards programs that both reflect…

Executive Viewpoints May 18

Are You Always Up To Sell? The Importance Of Resilient Retail Internet Connectivity

The retail industry has seen a slew of advances since the arrival of the Internet, yielding valuable innovations and creating new efficiencies in core industry processes, including POS systems, inventory…

Executive Viewpoints May 18

Ascena Retail Group Buys Ann Taylor Parent Company

Ascena Retail Group, parent company of Lane Bryant, Dressbarn and Maurices brands, has acquired ANN Inc., owner of the LOFT and Ann Taylor clothing store chains, for approximately $2.15 billion.…

News May 18

3 Considerations For More Secure Retail Businesses

By Isabelle Dumont, Palo Alto Networks  The alarming frequency of cyberattacks on retailers means that all retail businesses — large and small, brick-and-mortar, online — need to re-evaluate their security…

Executive Viewpoints May 18

Walmart Tries To Take Down Amazon Prime

Walmart is challenging Amazon with a new shipping service. Although Amazon has aggregated a loyal user base for its Prime service, which costs $99 per year, Walmart plans to only…

News May 18

Farfetch Eyes Global Growth With Improved Search Advertising

Online-only retailer Farfetch provides shoppers with anytime, anywhere access to unique fashions from all around the world. Founded in 2008, the eTailer has received significant support from the investment community.…

Features May 15

IKEA Opens Two ‘Pick-Up Points’ In Canada

IKEA Canada will open its first two “Pick-Up-Points” in London, Ontario, and Quebec City in late 2015 as part of a global test pilot. With these new locations, consumers who…

News May 15

Century 21 Replaces Legacy Systems With Mi9 Merchant

Century 21 Department Store has selected Mi9 Retail, a provider of enterprise retail merchandising, business intelligence and store operations software, to replace its legacy systems. The retailer selected Mi9 Merchant…

News May 15

Customer Experience Scoring: Which Route Is Best?

By Tom Martin, Glance Networks Customer experience is a phrase that is frequently tossed around. According to the White House office of Consumer Affairs, on average, loyal customers are worth…

Executive Viewpoints May 15
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