Retail TouchPoints

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CVS Health Acquires Omnicare For $12.7 Billion

CVS Health has acquired pharmacy services provider Omnicare for approximately $12.7 billion. With this move, CVS will be poised to expand its presence in the senior care and specialty pharmacy…

News May 26

Bigcommerce Integrates PayPal One Touch Into E-Commerce Platform

Bigcommerce has collaborated with payment processors Braintree and PayPal to offer an end-to-end e-Commerce platform designed to help SMBs launch their online storefronts. As part of the partnership, Bigcommerce merchants…

News May 26

WibiData Taps Machine Learning To Personalize Shopping Experiences

Providing the best consumer experience hinges entirely on knowing what the individual shopper desires out of the purchase process. WibiData provides an interface for marketers, merchandisers and analysts to collaborate,…

News May 26

PCMS VISION OnDemand App Helps Connect Retail Silos

Although retailers of all sizes and categories recognize the importance of creating a seamless experience across all channels, not all organizations are equipped to address this new business imperative. To…

News May 26

Engaging Ethical Muscles Through Training

There’s a saying in the retail industry that goes like this: “Our goal is to keep our honest people honest.” Typically, in every retail organization, there are 10% of people…

Executive Viewpoints May 26

RFID And The Strengthening Retailer-Manufacturer Relationship

In the retail industry today, retailers and their trading partners are struggling to deliver an omnichannel strategy that transcends outdated supply chain processes and truly delivers a seamless experience. While…

Executive Viewpoints May 26

87% Of Contact Center Leaders Say Agents Are Highly Stressed

In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call center agents and other service reps are the backbone of a successful…

News May 26

Transforming Online Retail: Conquering The Abandoned Shopping Cart Armageddon

Although hard to measure, estimates on the value of merchandise abandoned in online carts range from $18 billion to $4 trillion — a terrifying thought for online retailers. A large factor contributing to…

Executive Viewpoints May 26

Will Facebook’s Acquisition Of TheFind Revolutionize Product Discovery?

By Jack Lowinger, Founder and CEO of Cartonomy Facebook’s acquisition of TheFind is unsurprising — as the company continues to strive to go beyond social networking and further ventures into…

Executive Viewpoints May 25
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