Retail TouchPoints

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Shoppable Social: The Future Of Online Commerce

We’ve all heard the buzz about shoppable social media, but many retailers are still trying to figure out how to leverage it. In this Q&A, Aunkur Arya, Braintree’s General Manager…

Executive Viewpoints October 27

Purchase Likelihood Highest For Products Rated Between 4.2 And 4.5 Out Of 5 Stars

While every retailer and solution provider pushes for perfect ratings to illustrate the effectiveness of their products, these ideal ratings may not be optimal for sales after all. On a…

News October 27

Bridgestone To Acquire Pep Boys Chain For $835 Million

In a deal that will add more than 800 locations to its existing 2,200 tire and auto service centers in the U.S., Bridgestone Americas will buy The Pep Boys auto…

News October 26

Staples Co-Founder Tom Stemberg Passes Away At 66

Tom Stemberg, Co-Founder of Staples, passed away on Oct. 23 at the age of 66. Stemberg died at his home in Chestnut Hill, Mass., two years after being diagnosed with…

News October 26

LE TOTE Releases Mobile App For Direct Product Access

On-demand fashion rental service LE TOTE has released its first mobile app, providing iPhone users direct access to more than 150,000 pieces of clothing and accessories. LE TOTE has seen…

News October 26

JCPenney Lays Off 300 At Corporate Headquarters

JCPenney has cut 300 positions at its headquarters in Plano, Texas, representing a 9% reduction of the company’s 3,400-person corporate staff. The department store retailer has joined the likes of…

News October 26

Westfield Hires Chief Data And Analytics Officer

Westfield Corporation, an operator of 40 shopping centers, has hired Raghav Lal as its first Chief Data and Analytics Officer. In this role, Lal will oversee the collection, analysis and…

News October 26

Abercrombie Hires New Head Of Diversity And Inclusion

Abercrombie & Fitch has appointed Jeanetta Darno as its new VP of Diversity and Inclusion. In this role, Darno will be responsible for enhancing the existing global diversity and hiring…

News October 26

What?  You Launched A Loyalty Program Without An Exit Strategy?

By Babs Ryan, ThoughtWorks Retail  Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced.  Here’s what a few of them said in chat rooms: Jennifer: “This…

Executive Viewpoints October 26
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