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Creating That Magic Moment Through Customer Experience
Do you feel special when a company where you’ve just shopped sends you a personalized email, thanking you for your business? Probably? Maybe? Do you feel special when you get…
Executive Viewpoints December 8
ClickTale Builds In-House Consulting Team To Strengthen Consumer Behavior Analysis
ClickTale has enhanced its end-to-end digital optimization solution with consumer behavior analysis provided by an in-house psychologist, Dr. Liraz Margalit, PhD. With the addition of Dr. Margalit, the ClickTale consulting…
News December 8
Did Retailers Overcome Their Greatest Challenges In 2015?
Is your organization now truly channel-agnostic? Does data security continue to keep you up at night? Are you having more personalized conversations with individual shoppers? These are just a few…
Editor's Perspective December 8
Millennials Powering Purchase Of Digital Gift Cards
As consumers look to buy gifts for their family and friends, they often run into difficulties figuring out what to buy them, leading many to opt for gift cards. However,…
News December 8Sears Introduces Free In-Store Shipping As Part Of Updated Mobile App
Sears has upgraded its mobile app with new features, including the ability to ship purchases for free when using the app in-store. In addition to the app update, Sears recently…
News December 7Neiman Marcus And Simon Display ‘Fantasy Gifts’ At Roosevelt Field Shopping Mall
Neiman Marcus has partnered with Simon Malls to unveil its 2015 Fantasy Gifts exhibition at the Roosevelt Field shopping mall in Long Island, N.Y. The collaboration is designed to bring…
News December 7E-Commerce Gone Global: Examining the Localization Challenge
By Rory Dennis, GM and Founder, Amplience There’s no doubt that the e-Commerce market is expanding, not just here in the U.S. but around the world. Online shopping is a…
Executive Viewpoints December 7
J.Crew Names Former ANN INC. Exec As New COO And CFO
J.Crew has named Michael Nicholson as its new President, Chief Operating Officer (COO) and Chief Financial Officer (CFO), effective January 11, 2016. Nicholson will report to company Chairman and CEO…
News December 7
Sally Beauty Supply Banks On Price Optimization To Maximize Profitability
A lot of science goes into the business of being beautiful, from the chemistry that creates hair coloring to the design of precision salon tools. Sally Beauty Supply, a 50-year-old…
Features December 6
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