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Why Haven’t Buy Buttons Caught On… And Will They Ever?
By Glenn Taylor, Associate Editor The introduction of the buy button in retail has raised a lot of chatter throughout the industry over the past year, but there’s just one…
Executive Viewpoints December 15
New C-Suite, Data Centralization And Other Trends Transforming Retail In 2016
It has long been acknowledged that customer experience should be every marketer’s key focus; that customer experience is the new “battleground of business.” Why then have so few marketers yet…
Executive Viewpoints December 15
Slyce Launches Snap-To-Coupon Platform For Mobile Devices
Visual search solution provider Slyce has introduced Snap-to-Coupon technology, which is designed to enable consumers to snap a photo of any coupon and generate a mobile-optimized version of it, which…
News December 15
Sailthru Sightlines Uses Personalization To Optimize Customer Lifecycle Value
Personalization platform provider Sailthru has released Sightlines, a predictive intelligence tool designed to accurately identify valuable customers, and later to anticipate specific actions. The solution was originally launched in October…
News December 15
Mobile: The Great Equalizer For Retail
In this Q&A, Amdocs’ OpenMarket Division’s Tim Fujita-Yuhas shared insights on how mobile will impact retail moving forward. 1) How have consumer mindsets impacted mobile’s influence on retailers today? In…
Executive Viewpoints December 15
The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline
It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service personnel to bravely battle through the annual onslaught of store traffic. Sound…
Executive Viewpoints December 15
30% Of Shoppers Wait Until Christmas Week To Do Majority Of Holiday Shopping
Last-minute shopping continues to be a “bad” behavior that plagues consumers, and to some extent retailers, every year. Nearly one third (30%) of shoppers typically wait until the week of…
Features December 15
BJ’s Wholesale Club Promotes COO To CEO
BJ’s Wholesale Club has promoted its President and COO, Christopher Baldwin, to President and CEO, less than four months after he was hired from Hess Retail. Baldwin will succeed Laura…
News December 1434% Of Thanksgiving And Black Friday Online Orders Picked Up In Store
While an increased focus on e-Commerce and the rise of mobile retailing are changing the manner in which consumers shop, the in-store shopping experience will continue to be a backbone…
News December 14
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