Retail TouchPoints

Spendsetter Manages Customer Advocate Databases

Building a trusting relationship with the consumer is a chief imperative for retailers to gain loyalty. Spendsetter has released an advocacy marketing platform designed so retailers can build a database…

When Even A Gift Card Doesn’t Fit, Take It To A Gift Card Exchange

Even though gift cards are a favorite solution for holiday gift-giving, it appears more than half (51%) of consumers don’t even use the gift cards they receive, according to Blackhawk…

#NRF16 Day Two Video Wrap-Up

Reinventing Payments In Retail

Building the Digital Experience Within the Physical Store

Surprising And Delighting Shoppers Throughout The Customer Journey

Holiday Rewind: Lessons Retail CEOs Can Learn From Black Friday Failures

By Gus Robertson, NGINX Now that the new year has arrived, and the holiday hangover has subsided, it’s time to take a look back on what worked and what didn’t…

E-Commerce Platform Mozu Debuts Marketplace For Simplified Installations

Commerce solution provider Mozu has launched an e-Commerce platform that brings together more than 80 retail commerce technologies. The Mozu Marketplace will allow for easy installation of apps, accelerators, widgets…

Macy’s Digital Thrives On Culture Of Customer-Focused Innovation

Mobile’s extraordinarily strong performance during the 2015 holiday season may have caught some in the retail industry by surprise, but not Macy’s Head of Digital Technology Yasir Anwar. His highly…