Retail TouchPoints

SAS Demonstrates IoT That Improves Customer Connections In-Store

With IoT expected to take a major step forward in retail this year, solution providers are tasked with unleashing the most practical platform to meet the demand. During #NRF16, analytics…

FiveStars Raises $50 Million To Personalize Offline Commerce For SMBs

FiveStars, a company that provides loyalty programs for small businesses, has raised $50 million in funding to provide solutions personalize offline commerce. HarbourVest Partners, with participation from Lightspeed Venture Partners,…

Waitrose Adds Mobile, Tablet-Based POS With Extended PCMS Contract

British retailer Waitrose has extended its contracts with PCMS for an additional 10 years. The retailer will implement the PCMS VISION OnDemand service-based applications, including mobile and tablet-based POS. The…

TJX, Guitar Center Optimize Change Management To Maximize ROI

Managing the workplace environment can be stressful for retailers with vast brick-and-mortar presences, especially if they don’t have proper change management policies in place. In fact, 62% of retailers still…

What Consumers Need To Shop, Not Buy, On Mobile

By Naveen Tewari, InMobi Mobile is an integrated part of a consumer’s life, being the first thing you look at when you wake up, and the last thing you look…

Engaging Associates And Shoppers With Enterprise Order Management

How To Implement An Inspirational Customer Experience

Taking A Data-Driven Approach To Pricing And Promotions

Using Digital Passes To Deliver A More Relevant Customer Experience