Retail TouchPoints

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Can Macy’s And Other Department Stores Win With These New Tactics?

Department stores may have lost momentum due to declined sales during the holiday season and an overall increase in e-Commerce activity, but that hasn’t slowed down their efforts to pursue…

Features February 1

Mobee Selects Grimes For Chief Revenue Officer Post

Crowdsourced insights provider Mobee has chosen Mike Grimes as its new Chief Revenue Officer (CRO). Grimes, who has more than a quarter century of experience in digital solutions for retail,…

News February 1

Will The Third Time Be The Charm For Circuit City?

After four years in limbo, Circuit City is making a comeback. In June 2016, the electronics brand is expected to open its first store in the Dallas metropolitan area, as…

News February 1

Big Data Brings Big Savings And More Certainty To A Dynamic Retail Environment

By Deepika Goel, Genpact Today’s retailers face an extremely dynamic business environment with uncertainty in how to effectively manage inventory planning, in-store operations, marketing campaigns and related activities. The power…

Executive Viewpoints February 1
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Abandonment Issues? Solve Them With The Right Follow-Up Campaign

Nothing makes a retailer’s day better than a customer’s cart chock full of items. It’s perfect. It’s profitable. It’s…not happening. What’s the deal? For some inexplicable reason, the cart is…

News February 1

Getting Started With Digital Transformation

With: Snehanshu Shah, SAP Retailers are struggling with digital transformation because their IT landscapes are complex. SAP is helping to simplify those systems. Retailers must better understand customers across all…

News February 1

How To Choose The Right Payment Technology

By Alon Feit, Splitit Over the last several years, the introduction of new payment solutions has risen dramatically, yet consumers are ultimately reliant on retailers actually implementing these new solutions…

Executive Viewpoints January 29

Keeping Lean At Touch of Modern By Automating Accounts Payable

While retailers often spread themselves too thin while in a growth mode, Touch of Modern has managed to buck this trend with a new payments management solution from Tipalti. Although…

Features January 29

Home Depot, Zappos, REI Cited For Customer Service Excellence In Select Group of 8 Out Of 100

Just eight retailers out of 100 retail companies recently benchmarked by the e-tailing group have been recognized for providing superior online customer service. The other 92 may have a lot of…

News January 29
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