Retail TouchPoints

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Online Grocery Pickup: A Shortcut Around The Last Mile?

By Glenn Taylor, Associate Editor The classic fulfillment image of online grocery shopping remains home delivery. But recently, big name brands such as Walmart and Kroger have stepped up investments…

Executive Viewpoints June 21

Walmart Seeks Faster China Growth Path In Deal With Alibaba Rival

Walmart has agreed to sell its Chinese online operations to the country’s second-largest e-Commerce company, JD.com, as it attempts to compete with retailing behemoth Alibaba. JD.com will take ownership of…

News June 21

Drugstore.com, FreshDirect And Instacart Join Digital CPG Marketing Network

Health and beauty retailers Drugstore.com and e-Grocers Instacart and FreshDirect can now reach high-intent shoppers, drive traffic to their site and correctly attribute the resulting sales via a closed-loop system,…

News June 21

Private Label For Profitability: Six Things To Consider

Costco has its private-label Kirkland brand. Nordstrom has Caslon. And Kohl’s has Sonoma as its billion-dollar in-house brand. Retailers can boost profit margins with private-label goods by controlling the entire…

Executive Viewpoints June 21

Why Retailers Are Upgrading Their Retail Management And POS Systems

Generally speaking, retailers have three primary objectives in mind when it comes to new technology deployment. The first is to streamline business operations with the goal of increasing management and…

Executive Viewpoints June 21

Jetlore Launches Platform That Leverages Content To Build ‘Relationship Commerce’

Jetlore has delivered a technology solution designed to enable retailers to use content to open up a continuous dialogue with consumers throughout their shopping journeys. The solution is designed to…

News June 21

Why The Demise Of The Home Bookcase Should Matter To Marketers

You learn a lot about people by what’s on their home bookcases. Books read, music listened to, photos kept, artwork and knickknacks collected, etc. You get to know something about…

Executive Viewpoints June 21

54% Of Shoppers Prefer Installment Payment Plans Over Free Shipping

Shoppers value offers like free shipping and discounts — but not as much as the chance to pay for their purchases via interest-free installments. A survey of more than 1,000…

News June 21

Manhattan Associates Scales Up Call Center Customer Service Functionality

Manhattan Associates has enhanced its Omni-Channel Customer Service Solution, providing call center customer service representatives with a single app and interface that can service sales across multiple brands, countries and…

News June 21
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