Retail TouchPoints
Shein’s Pop-Up Playbook: Latest Toronto Event Attracts Thousands of Shoppers
Top Stories
Latest Posts
New Kohl’s CEO Lays Out Turnaround Strategy Following Disappointing Q4
In his first earnings cycle at the helm, Kohl’s new CEO Ashley Buchanan laid out his plan to turn around the embattled company, which has struggled for years to return…
News March 12
Ross Plans 90 New Stores This Year; Long-Term Goal is 3,600 Locations
Ross Stores plans to open approximately 90 new stores in its FY 2025, comprised of about 80 stores under the Ross Dress for Less banner and 10 dd’s Discounts locations.…
News March 12
Kroger Sharpens Ecommerce Focus with New Business Unit
Kroger has created a new ecommerce business unit designed to align all the teams contributing to the online customer experience. The unit will be led by Yael Cosset, currently the…
News March 12
Small Marketing Tweaks, Big Results: DSW Proves the Power of Personalization
It’s no secret that brand loyalty is eroding amid increasing price sensitivity and digital overload. While personalized engagement tactics may have been a nice-to-have in years past, in this current…
Features March 12
Countdown to Compliance: Are Your Subscriptions Compliant with the FTC Click-to-Cancel Ruling?
The approach businesses use to build lasting customer relationships through recurring services has undergone a fundamental change over the past decade. Now, with the Federal Trade Commission’s recent finalization of…
Executive Viewpoints March 12
CVS to Open 12 Small Pharmacy-Focused Stores
Over the next year, CVS will open a dozen small-format stores in locations throughout the U.S. that will include full-service pharmacies but very limited selections of non-healthcare retail, according to…
News March 11
Shein Offers Guided Product Discovery with New ‘Trend Stores’
Shein hopes to make shopping on its site more seamless and fun with the debut of “Trend Stores,” a collection of curated online fashion storefronts based on current trends that…
News March 11
Lowe’s Teams with OpenAI to Develop AI Assistant for Homeowners
Lowe’s has a new sales associate — Mylow, a conversational AI agent available anywhere, anytime for MyLowe’s loyalty members. Mylow is designed to help customers navigate the many questions that…
News March 11
UPDATE: Alimentation Couche-Tard Calls for ‘Full Engagement’ from 7&i in Merger Talks
[Update as of March 11, 2025] Canada-based Alimentation Couche-Tard (ACT) has responded to statements by Seven & i Holdings (7&i) regarding the potential merger of the two convenience store giants,…
News March 11
