Retail TouchPoints

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You Don’t Have Customers, you Have Fans, so Put on a Show

There’s a lot retailers can learn from the success of immersive location-based entertainment spaces this past year. The Sphere in Las Vegas reimagined concertgoing, giving music lovers 360 degrees of…

Executive Viewpoints March 19

Try-On Data Unlocked: Driving In-Store Analytics for a Smarter Retail Experience

Retail has always had its share of mystique. From the art of visual merchandising (VM) to the subtle science of store layout, many of the best decisions were historically guided…

Executive Viewpoints March 19
Mock-up of the Walmart Style Tour traveling pop-up.

Pop-Ups Prove Their Versatility: Product Debuts, Event Tie-Ins and On-the-Ground Testing

While pop-ups aren’t a new phenomenon, they have become more sophisticated and varied in recent years. They can be as small (and mobile) as a food truck, like Haleon’s pop-up…

Features March 19
Cover of the book Macy's will adapt for television.

Macy’s to Adapt Best-Seller About Department Store Icons into TV Series

Macy’s has emerged as the winning bidder for the exclusive rights to develop Julie Satow’s best-selling book, When Women Ran Fifth Avenue: Glamour and Power at the Dawn of American…

News March 18

Instacart Debuts AI-Powered Tools to Supercharge Healthy Food Shopping

Instacart has introduced Smart Shop, which leverages generative AI and machine learning to create a more personalized grocery shopping experience. The platform also has unveiled AI-powered Health Tags that provide…

News March 18
Zulily homepage

Beyond Sells Off Zulily, will Use Profit to Focus on Home and Family Brands

Almost exactly a year after it purchased then-insolvent flash-sale site Zulily, Bed Bath & Beyond parent company Beyond, Inc. has sold its majority stake in the brand, turning a profit…

News March 18

NRF Adds Off-Site Store Tours for Paris and Singapore Big Shows

The National Retail Federation (NRF) will offer store tours showcasing the retail scene in Singapore on June 2 and Paris on Sept. 15, 2025 in association with its international Big…

News March 18

Carhartt Inaugurates ‘Steel Apple’ Awards Honoring Skilled Trades Educators

Workwear retailer Carhartt has debuted a new program designed to recognize outstanding skilled trades educators as an extension of its ongoing For the Love of Labor program, which supports nonprofit organizations…

News March 18
Gun with bullets to illustrate gun violence at retail.

Retail is the Most Common Location for Gun Violence, but There’s More to the Story

In 2024 there were 5,462 gun-related incidents in the U.S., and retail represented the single biggest vertical where these incidents took place (1,459), followed by K-12 schools (1,417). These are…

Features March 18
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