Retail TouchPoints

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97% Of Retailers Match Santa And Fulfill Christmas Delivery Promises

Although retailers are under immense pressure to ship products at the last minute during the holidays, it appears the overwhelming majority were up to the challenge. As many as 97%…

News December 27

Why Retailers Should Beware The Influencer’s Wrath

By Adam Blair, Executive Editor I don’t want to brag, but I have a friend who is an “influencer.” She is a powerful force in what I only half-jokingly refer…

Executive Viewpoints December 27

How Data Can Help Retailers Grow – And Scrub – Their Loyalty Lists

By Lena Bourgeois, IXI Services, a division of Equifax There’s no mystery as to why loyalty programs are popular with retailers – they work. A June 2016 study from Accenture…

Executive Viewpoints December 26

Aeropost Channels Web Traffic To Boost Conversion

Unless you are an e-Commerce shopper in the Caribbean or Latin America, you may not have heard of Aeropost. The 30-year-old services company provides shopping, payment and last-mile delivery support…

Features December 24

Mahindra Comviva Launches Chatbots Within Payments Wallet

Mobile solutions provider Mahindra Comviva has added chatbot functions to its mobiquity Wallet to help retailers and financial institutions assist consumers through their digital shopper journey. With some surveys indicating…

News December 23

Marshall Retail Group Rolls Out Scheduling Platform Chainwide

Marshall Retail Group (MRG), an owner and operator of retail stores in casino hotels and airports, is deploying the StoreForce labor management platform across all its 160+ locations. The retail…

News December 23

Coach, American Eagle And Burberry Fastest To Fulfill Holiday Orders

As Christmas Day nears, the pressure is on retailers to deliver their orders in a timely manner. Cyber Monday shipping data from 84 retailers reveals that brands such as Coach,…

News December 23

Less Is More (Money) When It Comes To Checkout

By Bobbi Leach, FuturePay Friction at checkout is one the chief contributors to cart abandonment, and the speed at which a customer can complete an order can make or break…

Executive Viewpoints December 23

Home Depot México Leverages Price Optimization To Manage Growth

Building on its commitment to deliver exceptional customer service and competitive prices across all products, The Home Depot México has selected the Revionics Price Suite of solutions. The retailer’s pricing team…

News December 23
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