Retail TouchPoints

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Understanding the Customer Journey In A Multiscreen World

Remember the days of one screen, one activity? Those days are long gone, and have given way to a more fast-paced, dynamic user experience. Today’s digital habits can be summarized…

Executive Viewpoints January 10

Merchandising In Multiple Dimensions: The Importance Of Setting A Brand Mood

The last time you threw a successful party, you likely spent a good deal of time upfront thinking about the mood you wanted to create for your guests. The choices…

Executive Viewpoints January 10

Mobile POS Hacks For Efficient Employees And Happy Customers

Mobile POS (mPOS) came into the limelight a few years ago and promised to have a transformative effect on the retail space. Industry experts (including me) predicted sales associates would…

Executive Viewpoints January 10
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Vertex SMB Introduces Sales And Use Tax Compliance Platform

Vertex SMB has released its sales and use tax connector for QuickBooks. The connector enables the automation of sales and use tax calculations and returns for users of both QuickBooks Online…

News January 10

Qubit Unveils Machine Learning Engine To Identify Revenue Opportunities

Qubit has deployed a machine learning engine as part of its digital experience management (DXM) platform. The engine’s “opportunity mining” feature can automatically identify and prioritize customer groups by their…

News January 10

72% Of Businesses Say Buy Buttons Don’t Sell

Digital marketers are overwhelmingly rejecting the use of buy buttons on social media platforms, and for good reason: 72% of businesses say that they have seen no sales as a…

News January 10

Oracle Updates Cloud Solutions In Retail Release 16

Oracle unveiled Oracle Retail Release 16, its updated suite of solutions designed to deliver unified cloud-based consumer experiences across all sales channels. The release comes four months after the technology…

News January 9

In Union Win, Staples To Stop Offering U.S. Postal Services

Shoppers can still pick up pens, paper and envelopes of all sizes for their letter-writing needs from Staples, but they will no longer be able to mail anything from any…

News January 9

WHSmith Deploys POS Solution In 900 Stores

UK-based stationery and gifts retailer WHSmith has selected the Aptos Store POS solution for its more than 900 locations in Europe. The retailer plans to increase productivity and customer engagement…

News January 9
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