Retail TouchPoints

Latest Posts

Hitachi Releases CRM For Building Product Manufacturers

Hitachi Solutions America has released the latest version of Hitachi CRM for Building Product Manufacturers. The platform is available as a cloud service and works with Microsoft Dynamics 365. The…

News March 21

31% Of U.S. Shoppers Will Order Groceries Online In 2017

As many as 31% of U.S. shoppers are likely to order groceries online in 2017, up 63% from the 19% that did so in 2016, according to a report from…

News March 21

Uber President Jeff Jones Resigns

Less than seven months after stepping in as Uber’s President to integrate the brand’s marketing and operations functions, Jeff Jones is leaving the ride services company. Jones arrived at Uber from…

News March 20

Discounting Errors Cost 114 E-Commerce Retailers $9.2 Million In 2016

Retailers’ recent forays into deep discounting may be costing them profits in more ways than one. In 2016, 114 e-Commerce retailers missed $9.24 million in revenue by miscalculating the optimal…

News March 20

The Reality Of The Online Customer Journey

By Tom Mucklow, Addressy For e-Commerce businesses across the globe, having a streamlined online shopping experience is essential for success. Though many retailers strive to create a positive online experience…

Executive Viewpoints March 20

Removing Friction From The Shopping Experience: Webinar Series Preview

To secure long-term success in retail, brands must build better relationships with every consumer and create a seamless, friction-free shopping journey. That means optimizing all strategies from the first mile…

News March 20
1kmartlogo

Kmart President Alasdair James Steps Down

More worrisome news for Sears Holdings. Kmart President and Chief Member Officer Alasdair James has left the company, according to Business Insider. James is the third executive to leave the…

News March 17

Pier 1 Imports Turns To Predictive Analytics To Sharpen Product Offerings

Pier 1 Imports has partnered with First Insight to leverage predictive analytics for its merchandise categories. The retailer will use these insights to quickly and accurately make design, buying and…

News March 17

Ginza Six Mall Deploys Indoor Positioning System

Ginza Six, a 500,000-square-foot retail complex in Tokyo, Japan opening April 20, 2017, has installed StepInside, an indoor positioning system (IPS) from Senion. StepInside is designed to help shoppers navigate…

News March 17
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank