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PwC Holiday Outlook 2026: Spending Holds, Shopping Habits Shift
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Can A Business Like United Recover From A Customer Service Nightmare?
I wish the airlines had even more competition than they already do, because I think too often, people are forced to choose unsatisfactory travel options. With a more competitive environment,…
Editor's Perspective April 12Pepsi’s Commercial Controversy: Careless Or Crafty?
Pepsi jumped into a Big Gulp-sized controversy last week when it aired a commercial that featured Kendall Jenner giving a Pepsi can to a police officer in the middle of…
Executive Viewpoints April 12
Are Same-Store Sales Still A Meaningful Metric?
With brick-and-mortar retailers declaring bankruptcy at an alarming pace in 2017, some industry observers have been questioning one of retail’s most commonly used measuring sticks: same-store sales. This metric, comparing…
Features April 11Kronos And Oracle Combine Workforce Cloud Offerings
Kronos and Oracle have formed a cloud collaboration relationship to introduce a combined offering in the global human capital management (HCM) market. As part of the collaboration, Kronos is integrating its Kronos Workforce…
News April 11Can A Business Like United Recover From A Customer Service Nightmare?
By Debbie Hauss, Editor-in-Chief I wish the airlines had even more competition than they already do, because I think too often, people are forced to choose unsatisfactory travel options. With…
Executive Viewpoints April 11Vertex Named A Magento Premier Technology Partner
Vertex, a provider of tax technology automation solutions, has been named a Magento Premier Technology Partner. The designation recognizes Vertex for offering solutions that, in combination with Magento Commerce Cloud,…
News April 11
The World Is (Still) Flat: The Rise Of The Global Customer
In 2005, Thomas Friedman told us that the world was flat. A New York Times columnist covering globalization and technology, Friedman presented the idea that advancements in technology — 24/7/365 information…
Executive Viewpoints April 11
Uncovering E-Commerce Best Practices: 3 Predictions For Success
Planning and executing an e-Commerce strategy always feels a little like throwing spaghetti on the wall to see what sticks. Using data from a particularly busy shopping season, like holiday…
Executive Viewpoints April 11
The Most Impactful Technologies Coming To Retail
You could say that many if not most of the important retail technology innovations introduced over the last couple of decades have been around “stuff.” The supply chain has been…
Executive Viewpoints April 11
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