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As Video Game Sales Decline, GameStop Shifts To Collectibles And Mobile
Video game and electronics retailer GameStop saw its global sales decrease 13.6% to $3.05 billion in Q4, with consolidated comparable store sales declining 16.3%. With U.S. stores seeing comparable revenue…
News March 27Employee Retention Crucial To Retail Success And Healthcare Resources Can Help
By Thomas Torre, Copatient The healthcare industry has gone through many changes that have resulted in a major shift of financial responsibility onto the consumer. Plus, Washington is planning drastic…
Executive Viewpoints March 27
TechStyle WFM Upgrade Cuts Call Center Answer Speed 50%
TechStyle Fashion Group, the parent company of fashion brands Fabletics, JustFab, ShoeDazzle and Fabkids, has deployed a unified cloud workforce management (WFM) platform from NICE for its global organization of 680 customer service…
Features March 27
Former Neiman Marcus Executive Joins Canyon Ranch
Angela Burley has joined Canyon Ranch as its Global Director of Retail and Merchandising. She will oversee all elements of retail for the wellness brand, including buying and merchandising. Burley…
News March 26Smart & Final Seeks Highly Localized Retail Assortments
Smart & Final has extended its retail technology investment in Symphony GOLD’s unified software platform for omnichannel retail. The warehouse and grocery store is adding next-generation category management, store replenishment, vendor…
News March 26
Amazon Moves Into Middle East With Reported Souq Acquisition
Amazon has already established dominance in the U.S. and Europe and is getting serious in India and China, but it has now set its sights on another major region: the…
News March 24Adapting B2B Integration To Support Distributed Commerce
By Peter Edlund, DiCentral Brick-and-mortar retailers spent decades building infrastructure to guarantee merchandise is on the shelf when customers walk into the store. Unfortunately, store traffic is declining, leaving too…
Executive Viewpoints March 24#ShopTalk17: Target Debuts New Store Prototype; 2017 Will Be The Year Of eGrocery
This year’s Shoptalk event wowed attendees with a lot of cutting-edge, innovative announcements — from Instagram’s new shopping feature to new digital capabilities from retailers Jos. A Bank and Pottery…
News March 24
Fraud Costs Foreign E-Commerce Retailers 22% More Than U.S. Brands
EMV payment regulations, which mandate the use of chip cards at the point of sale, have been effective in mitigating fraud for in-person Card Present transactions worldwide. Unfortunately, fraudsters have…
News March 24
