Retail TouchPoints
What American Eagle, Journeys and Tillys Are Betting On This Back to School
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Avoiding The Delete Button: Creating Emails Consumers Want To Open
Email continues to be the little engine that could — while it’s a long-established channel, it continues to be an effective customer engagement tool for retailers. In fact, according to…
Executive Viewpoints June 28Italian Electronics Brand Selects Oracle To Bolster Supply Chain Efficiency
Italian consumer electronics retailer and distributor Unieuro SpA has selected two Oracle Retail platforms — Oracle Retail Demand Forecasting and Oracle Retail Allocation & Replenishment — to optimize stock levels, increase profitability and…
News June 27
How to Get (And Keep) Customers In-Store
The struggle to stay competitive and exceed customer expectations in today’s retail landscape is palpable. For brick-and-mortar retailers, driving (and maintaining) in-store traffic and sales is one of the biggest…
Executive Viewpoints June 27
Solving The Mobility Marketing Riddle
Innovations in e-Commerce continue, some created by clever marketers and some by consumers themselves. Individuals have taken to researching products, comparing prices and accessing coupons inside the store, instead of…
Executive Viewpoints June 27
New Pig Unveils Grippy Floor Mat
New Pig has released the Grippy Floor Mat, an adhesive-backed floor mat designed to improve store safety and protect high-traffic walkways that are vulnerable to spills. The absorbent Grippy Floor…
News June 27
TurnTo Networks Releases Inbox Submission Solution
Customer-generated content solutions provider TurnTo Networks has launched its Inbox Submission feature for online merchants and brands. The technology is designed to increase the collection of user generated content (UGC)…
News June 27
Seven Key Indicators Of A Loyalty Program That Truly Drives Devotion
Retailers are regularly revamping, enhancing and merging their loyalty and rewards programs to create devoted customers — as in, the most desirable relationship, characterized by intimacy, passion and commitment to…
Executive Viewpoints June 27
60% Of Retailers Want To Provide ‘Human-Like’ AI Customer Service
As digital strategies become the imperative, retailers are looking seriously at the capabilities of Artificial Intelligence (AI): 60% want AI to provide human-like recommendations for automated customer support/advice, according to…
News June 27UPS Holiday Surcharge Increases Force Retailers To Rethink Last Mile Priorities
UPS plans to charge retailers extra fees to deliver packages during the 2017 holiday shopping season, backing retailers of all sizes into a corner since they’re already paying the price…
News June 26
