Retail TouchPoints

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Luxury Retailer Launches New Referral Program

Coast, a UK-based luxury fashion retailer, will launch a new online referral program powered by Mention Me. The retailer seeks to drive new customer acquisitions using the Mention Me “refer…

News July 11
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Why Simon Is Investing In Retail Technology, And What It Means For Retail Overall

Every day, we hear about the future of brick-and-mortar and the changes retailers and REITs are making to stay relevant in a constantly evolving industry. Retail real estate leader Simon…

Executive Viewpoints July 11

Retail Of Things: That’s How We Like To Call It!

In the past decade, there has seemingly existed much ado about something termed as the ‘Internet of Things’ (IoT). Industry experts, technologists and researchers have since then devoted resources —…

Executive Viewpoints July 11

Unified Customer Data Is The Key To True Customer-Centricity

Retailers may believe they’re already well on the path to customer-centricity, and that only a few tweaks — such as making shoppers’ online activity visible to in-store associates — are…

Features July 11

The New Customer Loyalty Formula

Over the last decade, consumers have demanded more choice — and retailers are delivering through the scaling power of online commerce. Yet choice begets complexity, and shoppers are feeling the…

Executive Viewpoints July 11

Verizon Unveils Visual Interactive Calling

Verizon Enterprise Solutions has introduced its Visual Interactive Calling service, which is designed to make it easier for consumers to connect with contact center agents without exiting a mobile app.…

News July 11

Aruba Introduces Integrated Asset Tracking Solution

Aruba, a Hewlett Packard Enterprise company that provides networking solutions, released its Asset Tracking Solution, which aims to help retailers streamline the process of locating goods and equipment. The solution…

News July 11

‘Disturbingly Slow’ Site Performance Still Plagues Retailers

Industry best practices dictate that web pages should load within 3 seconds, but it takes the average retail page 9.5 seconds on mobile and 16.6 seconds on desktop to load…

News July 11

eBags Goes Beyond ‘Extreme Deals’ With Prime Day Looming

Retailers have debated back and forth about how they’re going to generate sales and traffic on Prime Day, but one online retailer is turning to both its own e-Commerce site…

Features July 11
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