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Staples CEO Departs Less Than Five Months After Private Buyout
Staples CEO Shira Goodman is leaving the company just five months after private equity firm Sycamore Partners bought the retailer for $6.9 billion. Alexander “Sandy” Douglas, most recently the President…
News January 26
Ralph Lauren Appoints New Executives To Lead E-Commerce, Digital
Ralph Lauren Corporation has appointed Alice Delahunt as Chief Digital Officer, a newly created role in which she will be responsible for elevating the company’s global digital platforms. Delahunt also…
News January 26Luxury Fashion Brand Makes E-Commerce Debut
Although e-Commerce sales of personal luxury goods have been growing steadily, the category still has low online penetration: only 8% of luxury goods sales came through online channels in 2016.…
News January 26Target Will Expand Same-Day Delivery To 900 Stores By April 2018
Only one month after acquiring Shipt for $550 million, Target is rapidly expanding same-day delivery. While 57 stores in Alabama and South Florida will be the first to offer these…
News January 26
Millennial Focus Boosts Wine Access Email Click-Through Rate 35%
Wine Access has been dedicated to bringing “wine, wine lover and winemaker together,” since it was founded in 1999, according to Mark Alexander, VP of Marketing and Product Management. But…
Features January 26The Keys To Providing Great Customer Experience: Listen And Respond Quickly To Loyalty Program Feedback
By Luis Artiz, Epson America Most retailers understand that their success depends heavily on their ability to provide a positive customer experience (CX). The problem, however, is that delivering CX…
Executive Viewpoints January 26Albertsons Launches Performance Media Platform To Help CPGs Target Digital Ads
Albertsons Cos., the parent company of supermarket chains Albertsons, Safeway, Jewel-Osco and Shaw’s, is introducing technology designed to give CPG brands access to shopper data and help them deliver targeted…
News January 25Nine West Debt Restructure Plan Likely To Include Bankruptcy Filing
Nine West Holdings and its creditors are nearing a deal to restructure approximately $1.5 billion in debt, according to a report from Bloomberg. As part of the reorganization, Nine West…
News January 2514.9% Of U.S. Web Users Connect Exclusively Via Mobile
As retailers create and evaluate their customer experience and engagement strategies, the pervasive use of mobile devices must always be kept top-of-mind. The latest data show that the use of…
News January 25
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