Retail TouchPoints

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The Sad Demise Of Unlimited Returns At L.L.Bean

I’ve always been impressed by the unlimited returns policy at L.L.Bean. I think it’s the faith in humanity that the policy represented that impacted me the most. Personally, I don’t have the…

Editor's Perspective February 16

How Innovative Solutions Close The Store-Online Gap For Home Depot, Z Gallerie And Best Buy

It’s been a persistent retail challenge to connect consumers’ online and offline experiences. The ascent of mobile has made this challenge even tougher, because this portable touch point needs to…

Features February 16

Alibaba Goes On $1.3B Buying Spree; iFresh Accepts Alipay

Asian families celebrate the lunar New Year, which this year falls on Feb. 16, by giving gifts of red envelopes stuffed with cash. Chinese e-Commerce giant Alibaba would have needed…

News February 15

JCPenney Distribution Center Shutdown Will Cut 670 Jobs

JCPenney will lay off 670 employees this summer as it plans to close and sell its Wauwatosa, Wisc. distribution center, according to the Milwaukee Business Journal. The retailer will shut…

News February 15

How Retailers Get The Last Mile Wrong

The last mile. The final stretch where nothing and everything can go wrong. For retailers, that last mile is an oft under-considered part of the customer journey that can ultimately…

Executive Viewpoints February 15

Will Walmart’s Cloud Network Take Aim At AWS?

Walmart vs. Amazon has been the biggest retail cage match to watch over the past few years, with both companies seeking to outpace the other through pricing, store innovation and…

News February 14

Zebra Introduces Smartphone Designed For SMB Field Workers

Zebra Technologies Corp. has introduced the TC25, a rugged smartphone specifically designed for the needs of small- to medium-sized businesses. The phone allows field mobility workers to scan barcodes on…

News February 14

Brick-And-Mortar Financial Index Dips 4.54% Year-To-Date

The rise of e-Commerce has had a major impact on more than just retailers. It has reshaped how investors, businesses and policymakers view the industry. Simply put, as brick-and-mortar retailers…

News February 14

Payment Providers Partner To Offer Point-To-Point Encryption

Payment security provider Bluefin Payment Systems has partnered with payment platforms Datacap Systems and Monetary LLC to offer a PCI-validated Point-to-Point Encryption (P2PE) solution to merchants. Benefits of a PCI-validated…

News February 14
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