Retail TouchPoints
Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
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Wall Street Wakeup: New Business Metrics Define Retail Success
The host of the NPR business show Marketplace often asserts that Wall Street is not the economy (usually before he shares the day’s Dow Jones gains or losses). For retailers,…
News February 22
Toshiba Tec Names Roberge CIO Of 2 U.S. Companies
Toshiba Tec Corp. has promoted Leon Roberge to the post of CIO at its two U.S.-based companies, Toshiba America Business Solutions and Toshiba Global Commerce Solutions. Roberge had been responsible…
News February 21
NMI Acquires Creditcall To Create Omnichannel Payment Platform
NMI, which specializes in card-not-present (CNP) payments, will acquire NMI, adding EMV and card-present expertise to the combined companies’ portfolio. NMI provides payment enablement technology to Independent Sales Organizations (ISOs),…
News February 21
Fraud Blacklists: What They Are, And Why You Shouldn’t Rely On Them
By necessity, all e-Commerce companies are constantly on guard against card not present (CNP) fraud. Aside from the financial losses incurred from the refunded amounts, chargeback fees, and merchandise replacement…
Executive Viewpoints February 21
A Great Customer Experience Starts With Your Employees
The retail landscape is going through massive disruption. Traditional big-box brands are closing down, while online and specialty retailers are opening new ‘experience-centric’ stores. On top of that, consumers now…
Executive Viewpoints February 21
Exclusive Q&A: How Bentley’s Pet Stuff Grew From 1 To 100 Stores In 2 Years
Featured in the photo above: Lisa Senafe, Co-Owner and Co-Founder of Bentley’s Pet Stuff, and Giovanni Senafe, Vice President and Co-Founder. Through a steadfast focus on the brand promise, a…
Features February 20Walmart’s Online Growth Slows During Holiday 2017
Walmart has been used to generating enormous e-Commerce growth rates since purchasing Jet.com in August 2016, but the 2017 holiday season saw some cooldown. While Walmart had 60% and 50%…
News February 20
Gap Brand CEO Steps Down Amid Profit Challenges
Jeff Kirwan, President and CEO of Gap brand since 2014, is leaving the company amid challenges around profit growth. While Gap Inc. searches for a successor, Brent Hyder, current Gap…
News February 20
J.Crew Hires Starbucks Digital Exec As Chief Experience Officer
Struggling apparel retailer J.Crew has made a significant hire, bringing Starbucks’ former Chief Digital Officer Adam Brotman on board to fill the newly created post of Chief Experience Officer. Brotman…
News February 20
