Retail TouchPoints

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0aaMatt Rhodus NetSuite

How Technology Debt Prevents Retailers From Delivering The Experience Customers Want

Every week, it seems, another prominent retailer announces store closings. Nearly 7,000 stores shut their doors in 2017, according to FGRT, including Sears, Payless ShoeSource, JCPenney and Macy’s. That was…

Executive Viewpoints April 19

Influencer Marketing Playbook: Micro Influencers, Multi-Tier Campaigns & New Instagram Features

In September 2017, super influencer Arielle Charnas of Something Navy was said to rack up more than $1 million in sales for Nordstrom in less than 24 hours with her…

Features April 19

Tailored Brands Links Online Shoppers With Live Store Associates And Rich Content

Tailored Brands and its subsidiaries Men’s Wearhouse and Jos. A. Bank launched a phased rollout of the Men’s Wearhouse LIVE! and Jos. A. Bank LIVE! customer service platforms. The retailer…

News April 18

Whole Foods Halts Rewards Program; Will Amazon Prime Replace It?

There’s been another step in the “Amazon-ification” of Whole Foods Markets. The retailer will end its 365 Rewards program and digital coupons by May 1. An email to members of the…

News April 18

The Home Depot Will Hire 1,000 Tech Pros As Part Of $11.1 Billion Investment

The Home Depot wants to upgrade its technology capabilities, particularly as a means to collect and understand shopper data. The retailer is investing in more than just new tools and…

News April 18

Fashion Entrepreneur Launches E-Commerce Startup Investment Fund

Net-A-Porter founder Natalie Massenet has launched a new venture capital firm called Imaginary Ventures, according to Business Insider The company has raised $75 million and started investing in early stage, direct-to-consumer…

News April 18

Best Buy Will Sell Amazon Fire TVs In Exclusive Partnership

Amazon will sell the newest generation of Fire TV Edition smart TVs in Best Buy stores in the U.S. and Canada and on bestbuy.com. The deal is another indication that…

News April 18

Answering The Question: Why Change Now?

By Debbie Hauss, Editor-in-Chief At the recent Oracle Industry Connect event, I had the opportunity to learn about the digital transformation of Casey’s General Stores — the fourth-largest convenience chain…

Executive Viewpoints April 18

After Joint Venture Acquisition, Bon-Ton To Enter Liquidation

Bon-Ton Stores will enter liquidation after being acquired by a joint venture composed of bondholders, Great American Group and Tiger Capital Group. A hearing to approve the sale and wind-down…

News April 18
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