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Skava Promotes Product And Technology VP To CTO
Global e-Commerce technology provider Skava has promoted Khurram Khan to the role of Chief Technology Officer. Khan, who will report to CEO Arish Ali out of the company’s San Francisco…
News August 15Is There A ‘Right Way’ To Achieve Clicks-To-Bricks Success?
Wayfair recently opened its first brick-and-mortar store in Florence, Ky., following in the footsteps of many previously “online-only” brands. The new store will be 20,000 square feet and will be…
Executive Viewpoints August 15Creating The Ultimate Digital Customer Experience
Consumers today believe they deserve a unique, invested experience, right now. And if you can’t provide it or align with their core values, they will quickly find it somewhere else. …
Executive Viewpoints August 15Exclusive Q&A With New Jet.com President
Food and New York City are the primary near-term focuses for Jet.com, as the shopping site homes in on an improved user experience and better delivery options. Simon Belsham, recently…
Features August 15Kroger Will Sell Groceries On Alibaba’s Tmall Amid Vigorous Private Label Push
Kroger’s first venture outside the U.S. is a big one. The U.S. grocer will sell its Simple Truth products on Alibaba’s Tmall Global platform, China’s largest business-to-consumer marketplace. This strategic…
News August 14Advance Auto Parts Appoints Permanent CFO, New Supply Chain EVP
Advance Auto Parts has named Jeffrey W. Shepherd as EVP and CFO and Reuben E. Slone as EVP of Supply Chain. Additionally, the company appointed Dunkin Brands Executive Chairman Nigel…
News August 14Footwear Retailer Schuh Kicks Online ‘Hijackers’ Off Its Site
As many as 19% of online customer journeys for UK footwear retailer schuh used to get interrupted by various forms of injected ads, often from competing brands. These ads, generated when…
Features August 14Home Depot Raises 2018 Outlook After Beating Sales, Earnings Expectations
In the wake of a very successful Q2 that exceeded Wall Street expectations across the board, The Home Depot has boosted its guidance for the remainder of 2018. Home Depot…
News August 14UK Retailer Homebase To Close 42 Stores As Part Of Financial Restructuring
U.K.-based home improvement retailer Homebase plans to close 42 of its 241 stores by early next year, putting at risk more than 1,500 jobs. The retailer, which already shuttered 17…
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