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Centriam Offers Customer Experience Management Solution
Centriam, a customer experience management SaaS solution, is designed to help companies of all sizes execute targeted and personalized CX programs that uncover customer experience drivers, generate revenue and improve…
News August 16
Addressing A Minimum Wage Increase Without Losing Your Staff
Money talks, but a minimum wage increase will interrupt the conversation. A legislative wage increase might throw your retail business into panic, that is if you don’t already have a…
Executive Viewpoints August 16
Best Buy Acquires GreatCall For $800 Million, Expands Eldercare Services
Best Buy has acquired GreatCall, a provider of connected health and personal emergency response services to more than 900,000 subscribers, for $800 million in cash. The electronics retailer has sought…
News August 15
Clobotics Raises $11 Million To Accelerate North American Expansion, Product Development
Clobotics, a computer vision and artificial intelligence (AI) solutions startup, has raised an additional $11 million as a continuation of its Series A financing, bringing the total raised to $21…
News August 15
Sears CEO Eddie Lampert Bids $400 Million For Kenmore Brand
Sears Holdings CEO Eddie Lampert is offering to buy the retailer’s Kenmore brand for $400 million through his hedge fund, ESL Investments. The bid comes four months after Lampert wrote…
News August 15Office Depot Expands B2B Service Portfolio
Office Depot is expanding the business services offered through its Workonomy platform, which was formerly known as BizBox. The program provides small- and medium-sized business customers access to a number…
News August 15Sephora Boosts Benefits For Higher-Tier Loyalty Members
Sephora is revamping its Beauty Insider Program, adding new features based on feedback and requests from members, according to Allure. The changes give shoppers a wider range of rewards and…
News August 15Weis Markets Seeks Streamlined Supply Chain Via Scan-Based Trading
Scan-based trading (SBT), which allows suppliers to retain product ownership until the point of retail sale, can improve retailers’ and manufacturers’ ability to understand and act on consumer demand signals.…
News August 15
Macy’s Raises Full-Year Outlook After Beating Earnings Forecast
Despite a slight drop in overall sales, Macy’s has continued to strengthen its business as it bolsters the store experience, revamps its rewards program and forges new partnerships. In Q2…
News August 15
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