Retail TouchPoints

Latest Posts

Brooks Brothers Wins Customer Engagement Award For Use Of In-Store Concierge App

Todd Treonze, CIO of Brooks Brothers, discusses the recent rollout of the Concierge app from Mad Mobile. Using the app, in-store associates can create personalized fitting sessions through mobile access…

News January 23

Sephora Canada Increases Average Transaction 90% Among Alipay Users

It has only been a few months since Sephora launched Alipay in 11 of its Canadian stores, but the mobile payments platform already is paying dividends to the beauty retailer.…

News January 22

EcUtopia Execs Showcase New Paths For Small To Midsized Retailers To Extend Their Reach

In order to compete with Amazon and other large brands, smaller retailers need to reach beyond the four walls of their stores or distribution centers. RTP recently spoke with Phil…

News January 22

Target Adds 6 Mobile And Contactless Payment Methods

Target is expanding its payment capabilities, adding Apple Pay, Google Pay, Samsung Pay and contactless options from Visa, Mastercard and Discover. The new payment methods will complement the existing Wallet…

News January 22

Starbucks Brings Delivery To San Francisco, Expanding To 7 Cities By Spring 2019

Starbucks is expanding its coffee delivery pilot, Starbucks Delivers, to San Francisco. The coffee giant has tested the service across 200 Miami-area stores since fall 2018. In addition to San…

News January 22

Mickey Drexler Retires From Chairman Role At J.Crew

Former J.Crew CEO Millard “Mickey” Drexler has retired as Chairman of the retailer, effective immediately. He will continue to serve as a strategic advisor to the Office of the CEO…

News January 22
0aaaMimi Lettunich TwentyFour7

Nurturing The Customer-Brand Relationship: Emotion Is Everything

It’s no secret that the consumer-brand relationship has changed, and continues to evolve. Consumers expect — and demand — more, particularly from the brands they’re loyal to. And in a…

Executive Viewpoints January 22

WorkJam Acquires Peerio Technologies To Add More Secure Messaging

WorkJam, a digital workplace solution provider, has acquired employee communications software provider Peerio Technologies. The deal will add chat and secure document sharing to WorkJam’s existing team communication and workstream…

News January 22

Philanthropy, Local Connections Create Event Marketing Success For Kendra Scott

Experiential retail has become a popular buzzword in the industry, as retailers seek to deliver memorable experiences in stores, both to build relationships with customers and grow sales. For brands…

Features January 22
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank