Retail TouchPoints

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0aaaSpencer Kimball CockroachLabs

Is Your E-Commerce Site Prepared To Combat Digital Shoplifters?

Every day, millions of consumers jump online to purchase products they want and return those they don’t. However, if online retailers have critical weaknesses in their database architecture, they may…

Executive Viewpoints April 9

California Closets Kiosk Conquers Showroom Space Challenges

California Closets has been on a mission to create a consistent look for its 150 showrooms located across the country. For most of the retailer’s 41 years of operation, its…

Features April 8
0aaascott bowman

Hibbett Sports CFO Resigns Soon After CEO Announces Retirement

Just two weeks after Hibbert Sports President and CEO Jeff Rosenthal announced he would retire after more than 21 years with the company, the retailer revealed it would lose its…

News April 8

Rent The Runway Skews Young With Children’s Clothing Rental Option

Rent the Runway has expanded its offerings to include designer children’s items. Many of the retailer’s 11 million shoppers have children and are the ones deciding what they wear, said…

News April 8

Study: Tailor Communications To Reach 5 Very Different Shopper Groups

Whether they’re looking for the best deals or a reason to visit their favorite store, nearly every shopper can be reached through email marketing, according to a study by Fluent…

News April 8
0aaaJoshua March Conversocial

Get Rid Of ‘Noreply@’ Emails And Have Real Conversations With Your Customers

I used to have a recurring argument with my dad. If I hadn’t phoned him for a couple of weeks, he would guilt-trip me as to how long it had…

Executive Viewpoints April 8

Why Retailers Are Missing The Mark With Shopper Experience (And How To Get It Right!)

By Rob Maille, CommerceCX As retailers look to improve the shopping experience for customers, a top priority is removing friction while delivering on quality. In the past, many brands thought…

Executive Viewpoints April 8

Signet Jewelers To Shutter 150 Stores In Fiscal 2020

Signet Jewelers plans to close more than 150 stores in fiscal 2020, though the total will be offset by20 to 25 openings, primarily consisting of repositionings to off-mall locations. Signet,…

News April 5

CVS Pharmacy Expands Same-Day Prescription Delivery To 6,000 Stores

CVS will offer same-day prescription drug delivery from 6,000 of its 9,800+ locations across the U.S., nearly a year after launching two-day and next-day delivery across all stores. The delivery…

News April 5
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