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Amazon Plans Cash Payment Option At Amazon Go Stores
Amazon will accept cash at Amazon Go stores in the future, according to CNBC. The plan is part of an effort to address concerns that the checkout-free automated stores could…
News April 10After Year-Long Wait, Macy’s Launches STORY Concept Within 36 Stores
Nearly a year after acquiring STORY, the NYC-based experiential shop, Macy’s has launched the concept in 36 stores across 15 U.S. states. Opening with “Color” as its inaugural theme, STORY…
News April 10Google Ups Solution Provider Credentials With Cloud-Based Retail Tool Suite
Google has launched Google Cloud for Retail, a solution suite that leverages the tech giant’s data analytics and AI capabilities to drive personalized and seamless retail experiences. The platform includes…
News April 10Exclusive Q&A: Shinola President Reveals How Customer Insights Shape Evolving Loyalty Strategy
Shinola has consistently stood out from the crowd, both with an unlikely combination of product categories (high-quality watches, bicycles and leather goods) and a commitment to manufacturing those products itself.…
News April 10What Defines A ‘Connected Consumer’ In 2019?
Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series, with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels.…
Executive Viewpoints April 10From Suits To Streetwear — The Rise Of Menswear In Retail
Retail is evolving — from the onset of experience-first stores to the integration of new technologies like smart displays and self-checkout — the shopping experience has been elevated. During this…
Executive Viewpoints April 10Nebraska Furniture Mart Streamlines Sales And CX Hiring With Talent Assessment Tool
Nebraska Furniture Mart (NFM) will implement the Logi-Serve employee assessment solution to help the retailer identify talent for sales and customer service roles. The tool will let NFM predict how…
News April 9REI, Coozie Outdoors Turn Emphasis To Outdoor Gear Rentals
Two retailers are taking fresh approaches to the outdoor goods market with rental services. REI Co-Op is significantly expanding its existing program with the inclusion of snowshoes, skis, snowboards and…
News April 9After Closing U.S. Stores, Roberto Cavalli Gets Creditor Protection
Financially struggling fashion retailer Roberto Cavalli has been granted 120 days to present a turnaround plan by a Milan, Italy court, according to Business of Fashion. The private equity firm Clessidra…
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