Retail TouchPoints

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Amazon Reportedly Will Delay Prime Day, Wayfair Postpones Way Day Due To COVID-19 Concerns

The coronavirus (COVID-19) pandemic may force two major mid-year online shopping events to be rescheduled. Amazon may postpone its flagship summer shopping event, Amazon Prime Day, until August at the…

News April 6

WorkJam Raises $50 Million In Funding Round

WorkJam, a digital workplace solutions provider for enterprises with frontline employees, has raised $50 million in a Series C funding round led by Canadian venture capital firm Inovia Capital, and…

News April 6

Walmart, Southeastern Grocers, Walgreens Take Steps To Minimize Store Traffic

Crowded stores can become COVID-19 hot spots, but essential retailers are taking steps to make sure shoppers can maintain proper social distancing practices. Some companies, like Walmart and Southeastern Grocers,…

News April 6

Engaging Gen Z In Retail: How Marketers Can Reach America’s Fastest-Growing Shopping Segment

The retail landscape is rapidly changing. Take the impact of the COVID-19 pandemic, for example. Seemingly overnight, retailers closed their doors temporarily and shifted their efforts online, tasking their marketing…

Executive Viewpoints April 6

Walmart Versus Amazon: Understanding The Omnichannel Trilemma

Who will win the battle of omnichannel retail? For more than a decade, retail analysts and industry watchers have been observing the race between the two biggest players in the…

Executive Viewpoints April 6

Study: 72% Of Shoppers Say Texting Improves Support Experience, But Retailers Fail To Promote It

While only 25% of shoppers use text/SMS messages to contact customer support and 29% use live chat, retailers may have a real opportunity to increase usage of these communication vehicles…

Features April 6
Ken Wincko

How Barnes & Noble College Captures The Hearts of Gen Z

Featuring: Ken Wincko, Barnes & Noble College All brands are adapting their experience strategies to Gen Z in order to capture more wallet share. For Barnes & Noble College, it’s imperative…

April 6

Walmart Reportedly Halts Asda Sale Amid COVID-19 Grocery Surge

Walmart is pausing the sale process of Asda so that the UK-based grocer can focus on managing the surge in grocery orders driven by the coronavirus (COVID-19) pandemic, according to…

News April 3

Lowe’s, Target Begin Metering Customer Traffic To Assist With Social Distancing

UPDATE: BJ’s Wholesale Club has also announced additional health and safety measures. Its efforts include temperature checks and the availability of masks and gloves for team members; new social distancing…

News April 3
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