Retail TouchPoints

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How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19

In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing their shopping behavior by mid-March. There are thousands of new online shoppers,…

Executive Viewpoints May 7

Reimagining The Store Experience, From The Aisles To The Parking Lot: A Conversation With Author Paco Underhill

As the best-selling author of Why We Buy: The Science of Shopping, Paco Underhill has literally helped write the blueprint for how stores and brands should engage shoppers in order…

Executive Viewpoints May 6

DSW, Nordstrom Begin Reopening Process; Walgreens Returns To Normal Operating Hours

Retailers continue to announce reopening processes at different paces, based on their resources and positioning during the pandemic. Designer Brands will reopen 200 DSW locations in the first week of…

News May 6

Hershey And DC Comics Will Send Superhero Chocolates To COVID-19 Heroes

The first batches of Hershey’s Milk Chocolate Bars featuring DC Comics superheroes Batman, Superman and Wonder Woman will be going to today’s real-life heroes — those on the front lines…

News May 6

ShopRite Ties Food Bank Donations To Essential Worker Thank-You Posts

“There aren’t enough ways to say thank you to all of you who put yourselves out there for your community,” writes R&J of Brick, New Jersey, on www.EssentialThanks.com. “Your sacrifice…

News May 6

How Lane Bryant Helps Its Diverse Shopper Base See Themselves In Its Stores And Styles

Customers want to shop with retailers that reflect who they are. Lane Bryant has been taking this to the next level by rolling out mannequins with different skin tones to…

Features May 6

Discounting Isn’t The Way Through COVID-19 — And Other Retail Truths

The global pandemic has impacted every person, brand and industry. As businesses, in particular retailers, adjust to this new normal, they should look to data to be a source for…

Executive Viewpoints May 6

Podcast: Mitigating The Fear of Failure In Retail

As humans, we innately fear change. It’s only natural, especially now. We’re all experiencing change — both personally and professionally — at a scale we’ve never seen before. With brick-and-mortar stores temporarily closed or…

Executive Viewpoints May 5

Kroger To Offer COVID-19 Testing To Frontline Associates Showing Symptoms Or Need

Kroger has made free COVID-19 testing available to its frontline associates, based on symptoms and medical need. Tests will be offered through a combination of self-administered kits and the company’s…

News May 5
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