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Employee And Management Upskilling Must Go Beyond New Safety Protocols
As retailers continue to reopen their stores, employee training and empowerment are coming to the forefront. And although store managers and associates will play a crucial role in how the…
Features June 4Tractor Supply Launches New Mobile App And Redesigned Web Site
Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site in order to meet the needs of customers relying more on digital…
News June 4Qualtrics Adds Functionality To CoreXM Experience Management Solution
Qualtrics, a customer experience management platform, has added new capabilities to the CoreXM experience management system. These new functions help the tool go beyond simply measuring experiences to help retailers…
News June 4WorkJam Releases Health Check Tool For Frontline Workers
WorkJam, an employee management solution provider, has released a new health check analysis tool for mobile devices. The software can help reopening retailers reduce the spread of COVID-19 among frontline…
News June 4Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen
The COVID-19 pandemic brought into sharp focus which retailers were better prepared to weather massive market disruption and which were not. Supply chain challenges, technology gaps and dwindling cash reserves…
Executive Viewpoints June 4Obsess Enables Full 360 Virtual Retail Showrooms
Obsess, an AR and VR platform, can create virtual showrooms for brick-and-mortar retailers looking to recapture reluctant customers. The experiences aim for immersion and accessibility across both desktop and mobile…
News June 4Podcast: How Tech Will Fuel The Contactless Commerce Movement
As stores continue to reopen, safety will remain the primary concern for store owners and shoppers alike. After weeks of social distancing and staying at home, shoppers will be (understandably) weary in high-traffic environments. Luckily for retailers, technology can help shoppers feel at ease and also facilitate contactless commerce…
Executive Viewpoints June 3Tapi Carpets & Floors Rolls Out Issue Resolution Management System
UK-based Tapi Carpets & Floors will implement the IntelocateRETAIL issue resolution management system as it reopens its 135 stores. The software will help the retailer increase transparency and the speed…
News June 3Lamps Plus Promotes Insider To COO Position
Clark Linstone, a 30-year veteran at Lamps Plus, has added Chief Operating Officer (COO) to his portfolio, overseeing e-Commerce, store and distribution center operations. Linstone also will retain his current…
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