Retail TouchPoints

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Alibaba Launches Payment And Freight Management Services For Small U.S. Retailers

Alibaba has launched three new platforms — Alibaba.com Payment Terms, Alibaba.com Freight and Alibaba.com Trade Shows — designed for small businesses seeking ways to digitally optimize their operations during the…

News June 2

Crisis Impacts: Bending The Retail Cost Curve

While the world is busy bending the curve in the fight against the COVID-19 pandemic, retailers are busy bending a curve of their own — the cost curve — as…

Executive Viewpoints June 2

Walmart Analyst: Flexible Distribution, Honest Communications Supported Strong COVID-19 Response

Walmart’s performance during COVID-19 represents a success story, with 10% same-store sales growth and a whopping 74% e-Commerce sales increase in Q1 2020. The retail giant was already poised to…

Features June 2
Andrew Laudato On Retail Reset

Why Vitamin Shoppe Could Continue BOPIS, Curbside And Contactless Payment Well Beyond COVID-19

Like other essential retailers, Vitamin Shoppe had to quickly ramp up services like BOPIS, curbside pickup and contactless payment processes to continue serving its customers. According to COO Andrew Laudato,…

Features June 1

Is Touchscreen Tech Having A Major Moment?

Featuring: Sam Zietz, GRUBBRR As retail stores begin to reopen, business leaders are thinking more critically about the future of the in-store experience. What is the best way to build…

June 1
Eiko Kawano on Retail Reset

Reimagining The In-Store ‘Browse’ Experience In The Age Of COVID-19

Shoppers who once luxuriated in simply browsing through the aisles of a brick-and-mortar store are likely to face a very different retail environment as stores reopen, according to Eiko Kawano,…

Features June 1

Target CEO Vows To ‘Face Pain With Purpose’ In Twin Cities

“We are a community in pain. That pain is not unique to the Twin Cities — it extends across America,” wrote Target CEO Brian Cornell in a message to the…

News June 1

Retail Intelligence: How Hard-Fought Lessons From The Shop Floor Can Give E-Commerce Businesses An Edge

Every retail journey — whether it’s a browse through a neighborhood store or a series of clicks through a web site — involves two simple things: First, a customer intention;…

Executive Viewpoints June 1

Forget The Hard Sell, Brands Need To Use Social Media To Give Consumers A Hug

Remember the old Peanuts bit? When Lucy sets up shop as a psychologist and charges 5 cents to dispense such pearls of wisdom as “Snap out of it,” when Charlie…

Executive Viewpoints June 1
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